At a Glance
- Tasks: Lead client partnerships and oversee strategic medical communications projects.
- Company: Lumanity, a global leader in health outcomes and innovative solutions.
- Benefits: Comprehensive benefits including health insurance, generous holiday, and professional development.
- Other info: Collaborative environment with opportunities for leadership and growth.
- Why this job: Make a real impact in healthcare by driving strategic client engagements.
- Qualifications: Experience in client services within medical or scientific communications.
The predicted salary is between 90000 - 120000 £ per year.
Overview / About us
Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life-changing medicines.
As a global strategic partner that brings together strategy, evidence, engagement, and technology, we were designed to engineer breakthrough value to tackle our clients’ toughest challenges by revolutionizing how value is generated, demonstrated, and communicated.
Responsibilities / Position overview
We're looking for a client-focused
Vice President, Client Strategy to join our Medical and Scientific Communications group.
In this leadership role, you'll be responsible for developing trusted client partnerships, leading high-performing account teams, and ensuring the successful delivery of strategic engagements.
You'll combine scientific understanding with commercial acumen to successfully execute and deliver client projects.
Working closely with multidisciplinary teams, you'll ensure excellence in client service while identifying opportunities to grow long-term partnerships and expand our business.
Responsibilities include
- Lead strategic partnerships with pharmaceutical, biotechnology, and healthcare clients, serving as a trusted advisor throughout the client lifecycle.
- Oversee a portfolio of medical and scientific communications programmes, ensuring projects are delivered on time, within budget, and to the highest quality standards.
- Build and maintain strong client relationships, anticipating client needs and developing solutions that deliver long-term value.
- Provide leadership, coaching, and guidance to account teams, creating an environment that supports collaboration, development, and exceptional client service.
- Partner with scientific, editorial, creative, and operational colleagues to deliver integrated, high-quality communications programmes.
- Oversee account financial performance, including forecasting, budgeting, scope management, and profitability.
- Identify opportunities to expand existing client partnerships and contribute to business development through proposals, strategic presentations, and new opportunities.
- Champion operational excellence, ensuring teams follow established quality standards, compliance requirements, and best practices.
- Support resource planning, and capability development to strengthen the Client Strategy function.
Qualifications
- Significant experience leading client services or account management within a medical communications, scientific communications, healthcare communications, or life sciences agency.
- A strong understanding of the clinical development process and strategic communication planning impact me
- A proven ability to build trusted relationships with senior pharmaceutical and biotechnology clients.
- Experience overseeing complex, multi-workstream medical communications programmes and cross-functional teams.
- Strong commercial acumen, including budget ownership, financial forecasting, and account growth.
- Demonstrated success identifying and developing new business opportunities within existing client accounts.
- Outstanding communication, presentation, negotiation, and stakeholder management skills.
- A collaborative leadership style with experience coaching and developing high-performing teams.
Benefits
We offer our employees a comprehensive benefits package that focuses on what matters to you – health and well-being, personal finances, professional development, and a healthy work/life balance:
- Private health insurance plus enhanced dental and optical cover
- Generous pension scheme
- 25 days paid holiday + bank holidays
- Enhanced maternity and paternity pay for employees with 2+ years of service
- Access to comprehensive Mortgage Advisor Service
- Group income protection
- Life assurance coverage at 4x base salary
- EV car scheme and more
VP, Client Strategy in London employer: Lumanity
Lumanity is an exceptional employer that fosters a dynamic work culture where innovation and collaboration thrive. With a strong focus on employee growth, we offer numerous opportunities for professional development and advancement in the healthcare communications sector. Our commitment to operational excellence and strategic client partnerships ensures that every team member plays a vital role in driving meaningful impact for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land VP, Client Strategy in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Lumanity.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Lumanity.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Lumanity, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace VP, Client Strategy in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Lumanity.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Lumanity.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Lumanity. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Lumanity. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Lumanity
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Lumanity’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
