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For Companies At a Glance
- Tasks: Support the team with system queries and data governance while enhancing project delivery.
- Company: Join Lumanity, a global leader in transforming medical data into actionable insights.
- Benefits: Enjoy competitive salary, private healthcare, dental insurance, pension, and 25 days holiday.
- Why this job: Be part of a dynamic team that drives impactful change in healthcare commercialization.
- Qualifications: Experience in business operations support, with skills in Kantata and NetSuite systems required.
- Other info: Work remotely with a diverse team across multiple countries.
The predicted salary is between 36000 - 60000 £ per year.
Overview / About us
Lumanity applies incisive thinking and decisive action to cut through complex situations and deliver transformative outcomes to accelerate and optimize access to medical advances. By transforming data and information into real world insights and evidence, Lumanity powers successful commercialization and empowers patients, providers, payers, and regulators to take timely and decisive action. With offices in North America, the United Kingdom, the European Union, and Asia, and work conducted in over 50 countries, its 1,300+ experts work with nearly all the top pharmaceutical companies and more than 100 biotech companies around the world. Turning aspiration into reality, Lumanity supports over 50 payer submissions across 20+ countries, launch readiness and commercialization of 80 brands and new indications, and numerous award-winning product campaigns every year.
Responsibilities / Position overview
Lumanity are hiring a Business Operations Systems Support Specialist to join the UK-based Strategy Insight & Consulting team.
This role is responsible for managing system-related queries, maintaining data governance, and providing comprehensive support throughout the project lifecycle. It requires an expert in Kantata and NetSuite to assist the team in fully understanding, utilizing, and complying with the sales reporting and project delivery tracking systems. The role involves guiding the team in the adoption and efficient use of pipeline, sales, and project delivery tracking within these systems. Key responsibilities include identifying and addressing training needs, ensuring system usability for all staff, and providing ongoing support to enhance both system functionality and user satisfaction. Additionally, the role manages the complexities of data flow and system integration, offering end-to-end support to optimize the overall performance of the Consulting team and associated support functions.
The responsibilities of this role include:
- Sales Data Governance
- Project Delivery Data Governance
- System Education and Support
- Local Insights/Reporting Expert
- Progress and Utilisation
- Business Operations Support
Qualifications
- Proven experience in an administrative or support role within business operations.
- Strong understanding of data governance principles and practices.
- Proficiency with reporting tools and systems, with first-hand experience in Kantata and/or NetSuite systems.
- Excellent project management and organisational skills.
- Ability to manage multiple tasks and priorities effectively.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
Benefits
We offer our employees a comprehensive benefits package that focuses on what matters to you.
Health and well-being, personal finances, professional development, and a healthy work/life balance:
- Competitive salary
- Private Healthcare insurance
- Dental Insurance
- Pension
- 25 days holiday
- And many more …
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Business Operations Systems Support Specialist employer: Lumanity
Contact Detail:
Lumanity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Systems Support Specialist
✨Tip Number 1
Familiarize yourself with Kantata and NetSuite systems. Since these are crucial for the role, having a solid understanding of their functionalities will help you stand out during the interview process.
✨Tip Number 2
Highlight your experience in data governance and project management. Be ready to discuss specific examples where you've successfully managed data flow or improved system usability in previous roles.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills. Think of scenarios where you've tackled complex issues in business operations and how you approached them effectively.
✨Tip Number 4
Showcase your communication and interpersonal skills. This role requires collaboration with various teams, so be prepared to discuss how you've successfully worked with others to achieve common goals.
We think you need these skills to ace Business Operations Systems Support Specialist
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Business Operations Systems Support Specialist position. Understand the key responsibilities and qualifications required, especially the importance of data governance and proficiency in Kantata and NetSuite.
Tailor Your CV: Customize your CV to highlight relevant experience in administrative or support roles within business operations. Emphasize your understanding of data governance principles and any direct experience with reporting tools like Kantata and NetSuite.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving skills and ability to manage multiple tasks. Mention specific examples from your past experiences that demonstrate your project management and organizational skills.
Highlight Communication Skills: In both your CV and cover letter, emphasize your excellent communication and interpersonal skills. Provide examples of how you've successfully worked independently and as part of a team, as this is crucial for the role.
How to prepare for a job interview at Lumanity
✨Showcase Your Technical Expertise
Make sure to highlight your proficiency with Kantata and NetSuite during the interview. Be prepared to discuss specific examples of how you've used these systems in previous roles, as this will demonstrate your capability to manage system-related queries effectively.
✨Emphasize Data Governance Knowledge
Since the role involves data governance, be ready to explain your understanding of data governance principles and practices. Share any relevant experiences where you ensured data integrity and compliance, as this will show your alignment with the company's focus on optimizing access to medical advances.
✨Demonstrate Problem-Solving Skills
Prepare to discuss situations where you've successfully identified and resolved issues within business operations. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical skills and ability to manage multiple tasks effectively.
✨Communicate Your Teamwork Experience
This role requires collaboration with various teams, so be sure to share examples of how you've worked both independently and as part of a team. Highlight your excellent communication and interpersonal skills, as these are crucial for providing ongoing support and enhancing user satisfaction.
