At a Glance
- Tasks: Engage with visitors and ensure a memorable experience at our stunning coastal sites.
- Company: Join the Lulworth Estate, a renowned tourism destination on the beautiful Dorset coastline.
- Benefits: Earn £12.72 per hour plus holiday pay, with discounts and free entry for family.
- Other info: Seasonal role with opportunities to develop skills in conservation and guest services.
- Why this job: Work outdoors in a vibrant team while making a real impact on visitor experiences.
- Qualifications: Strong communication skills and a passion for nature are essential.
Located along the breath-taking Dorset coastline, the Lulworth Estate is a world-renowned tourism destination and home to the iconic landmarks of Durdle Door and Lulworth Cove. We pride ourselves on offering an exceptional visitor experience whilst preserving the natural beauty and sustainability of our landscapes and estate.
We are looking for enthusiastic, approachable and energetic Visitor Experience Assistants to become part of our vibrant team. You will be a key member of the Visitor Experience team, welcoming and engaging with our visitors to ensure they enjoy every aspect of their visit to Lulworth. This position is perfectly suited to those who thrive in outdoor, public-facing settings and are passionate about helping visitors get the most out of their visit, whilst contributing to the stewardship of our outstanding landscapes.
As a Visitor Experience Assistant, you will be essential in supporting the seamless operation of our prominent coastal sites. Responsibilities include:
- Engaging with visitors
- Maintaining site presentation
- Promoting safety
- Managing litter
- Overseeing car parks
- Tending to amenities
- Ensuring the upkeep of coastal access routes
This is a hands-on outdoor role, requiring work in all weather conditions. Applicants must demonstrate unwavering reliability, strong communication skills, the ability to remain calm under pressure, a genuine appreciation for the natural world, good physical stamina, and, preferably, familiarity with the local area.
In return, we offer a competitive salary and benefits package, a collaborative and lively working atmosphere in a stunning location, as well as opportunities to develop new skills, particularly in conservation, guest services, and visitor engagement.
This is a seasonal role, running until the end of October 2026, offering approximately 4 days/32 hours per week between 7am and 9pm on a rota basis, including weekends and Bank Holidays.
Key Responsibilities:
- Visitor engagement and welcome
- Car parking and traffic management
- Litter management and environmental care
- Site safety and visitor management
- Amenity maintenance
- Coastal access and path maintenance
Salary of £12.72 per hour plus holiday pay at 12.07% of hours worked = a total hourly rate of £14.28. Employee discount at all retail and hospitality outlets across the estate, plus free entry to Lulworth Castle for you and your family. Free parking at our three beautiful sites, Lulworth Cove, Lulworth Castle and Durdle Door. The opportunity to work in a stunning location, with a friendly team and to make a real impact with our visitors.
We reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. You will be asked to provide evidence of all the qualifications listed on your application form at interview.
Coastal Visitor Experience Assistant employer: Lulworth
At the Lulworth Estate, we are dedicated to creating a vibrant and engaging visitor experience along the stunning Dorset coastline. Our team thrives in a collaborative and lively atmosphere, where employees enjoy competitive pay, discounts across our estate, and opportunities for personal growth in conservation and guest services. Join us in making a meaningful impact while working in one of the most beautiful locations in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Coastal Visitor Experience Assistant
✨Get on the Ground
During the busy travel season, hitting the pavement can pay off big time. Walk into local travel agencies, hotels, and tour companies, CV in hand, and chat with staff face-to-face. It's all about making that personal connection that could get us in the door at places like Lulworth.
✨Tap into Holiday Job Fairs
Keep an eye out for seasonal job fairs, especially around spring. These events are perfect for connecting with companies looking to hire for their summer rush, and it’s a great chance to meet recruiters from Lulworth directly and showcase your enthusiasm face-to-face.
✨Join Local Tourism Communities
Get involved in local tourism and travel groups on social media or community forums. Engaging in these groups can lead to insider information about seasonal openings, especially at local hotspots that might not advertise widely but are looking to hire for the busy months.
✨Show Off Your Passion
Don’t just send out applications blindly—let your love for travel shine through! If you get a chance to interview, share personal travel experiences that relate to the role, and express why you want to work particularly with Lulworth. It’ll set you apart from the crowd.
We think you need these skills to ace Coastal Visitor Experience Assistant
Some tips for your application 🫡
Show Off Your Travel Know-How:In the travel and tourism industry, showcasing your knowledge about destinations, cultural insights, or travel trends can really set you apart. Include any relevant experience or certifications, like first aid or travel planning courses, to let us know you’re passionate and clued up about travel!
Share Your Seasonal Availability:Since it's a seasonal role, make sure to clearly outline your availability in your application. We want to know when you can jump in and help us create amazing experiences for our guests, so be upfront about your schedule!
Add a Personal Touch to Your Cover Letter:Use your cover letter to tell us why you're excited about this specific role at Lulworth. Share a travel experience that shaped your perspective or a phrase that truly captures your adventurous spirit - we love personal stories and your enthusiasm will shine through!
Highlight Relevant Skills and Experience:Whether it’s customer service or working with international clientele, make sure your CV reflects any skills that are pivotal in travel and tourism. We’re looking for friendly and adaptable individuals, so don’t leave out that part-time job in hospitality or any volunteer work that shows you’re ready to face new challenges!
How to prepare for a job interview at Lulworth
✨Show Your Passion for Travel
When we’re applying for a seasonal role in the travel and tourism industry, it’s key to let your passion for travel shine through. Share your experiences and favourite destinations; it shows you genuinely understand the industry and can connect with customers who are eager to explore.
✨Know Your Tools
Understanding the tools and platforms used in travel and tourism can give you an edge. Familiarise yourself with booking systems or popular travel apps that the company might use – it’ll show you're ready to hit the ground running instead of needing a crash course in tech.
✨Emphasise Flexibility
As this is a seasonal job, we need to demonstrate our flexibility in terms of hours and roles. Be ready to discuss how you can adapt to peak times and willingness to take on different responsibilities during busy periods—this can set you apart from other candidates.
✨Prepare for Customer Scenarios
Be ready to tackle role-play scenarios during interviews where you have to deal with customer queries or resolve travel issues. Practising these situations can help us communicate our problem-solving skills and customer service approach effectively.
