At a Glance
- Tasks: Manage key accounts and build strategic partnerships to drive sales and brand presence.
- Company: Join lululemon, a leader in innovative performance apparel with a focus on community and well-being.
- Benefits: Enjoy a competitive salary, inclusive culture, and opportunities for personal and professional growth.
- Other info: Work in a vibrant environment with a 4-day in-office policy and excellent career development.
- Why this job: Be part of a dynamic team that creates positive change and impactful experiences for partners.
- Qualifications: 3+ years in key account management with a passion for innovation and relationship building.
The predicted salary is between 50000 - 65000 £ per year.
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we’re in. As a company, we focus on creating positive change to build a healthier, thriving future, including an equitable, inclusive and growth-focused environment for our people.
About This Team
lululemon is looking for a Key Account Manager to join our Strategic Sales Team to support our growth across EMEA. The role will be based at our London SSC, with a 4‑day in‑office policy – excluding travel and market visits. Our channel builds strategic partnerships with organizations and communities across the globe that ignite positive guest and brand impact beyond our four‑walls. Our Strategic Sales Program has an amazing goal: to build strategic partnerships and create quality experiences for our partners that in turn will keep our stores humming with happy people. We set our stores and e‑commerce up for success by partnering strategically with the leading yoga and athletic influencers in the world, sharing with them our best‑in‑class technical product.
Core Responsibilities
- Inclusion & Communication: Communicates clearly and inclusively across all audiences. Demonstrates deep expertise in product, brand vision, and business operations to effectively represent the company.
- Partner Development & Management: Identifies and secures strategic partners; leads negotiations and builds long‑term brand relationships. Develops and executes partner strategy aligned to EMEA objectives, delivering revenue and profitability targets. Owns go‑to‑market execution, including showroom setup, seasonal presentations, and order management in partnership with cross‑functional teams. Drives brand presence through partner initiatives, branded spaces, and pop‑ups, securing premium positioning. Leads recruitment, training, and performance management of brand specialists. Engages partners regularly to drive sales performance and ensure consistent brand execution. Monitors market trends, competitor activity, and industry developments to inform strategy.
- Business Performance & Reporting: Accountable for sales performance, delivering against quarterly and annual targets. Tracks partner sell‑through, driving in‑season reorders and inventory optimisation. Contributes to Monthly Business Reviews (MBR) and executive reporting.
- Cross‑Functional Collaboration & Team Leadership: Partners with Brand and Marketing to optimise assortments and campaign execution. Collaborates with Wholesale Operations and Accounts Receivable to improve shipping and payment performance. Mentors and develops Wholesale Specialist and Coordinator.
- Product Planning & Buying: Works with Merchandising and Planning teams to align global assortments and strategies. Evolves buying approaches to meet changing partner and market needs.
Qualifications
Minimum 3 years experience of key account management.
Must Haves:
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
Wholesale Key Accounts Manager employer: LULULEMON
At lululemon, we pride ourselves on being an exceptional employer that champions innovation and inclusivity within our vibrant London SSC. Our commitment to employee growth is reflected in our supportive work culture, where collaboration and creativity thrive, and our 4-day in-office policy fosters a balanced work-life environment. Join us to be part of a team that not only drives business success but also prioritises personal well-being and community connections.
StudySmarter Expert Advice🤫
We think this is how you could land Wholesale Key Accounts Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching lululemon’s values and products. Show us you’re passionate about their mission and how you can contribute to their growth. Tailor your responses to highlight your experience in key account management and how it aligns with their goals.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making a lasting impression. Use this opportunity to reiterate your enthusiasm for the role and remind them why you’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the lululemon family and ready to make an impact.
We think you need these skills to ace Wholesale Key Accounts Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for lululemon and the role shine through. We want to see how much you care about performance apparel and creating positive experiences for our guests!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your key account management experience. We love seeing how your skills align with our mission and values, so don’t hold back on showcasing your relevant achievements!
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LULULEMON
✨Know Your Stuff
Before the interview, dive deep into lululemon's products and brand ethos. Familiarise yourself with their technical fabrics and how they support athletic pursuits. This knowledge will help you demonstrate your passion for the brand and show that you're ready to represent them effectively.
✨Showcase Your Experience
Prepare specific examples from your past key account management roles that highlight your ability to build long-term relationships and drive sales performance. Use metrics to back up your achievements, as numbers speak volumes in this industry.
✨Emphasise Collaboration
Since the role involves cross-functional collaboration, be ready to discuss how you've successfully worked with different teams in the past. Share stories that illustrate your communication skills and ability to foster connections, as these are crucial for success at lululemon.
✨Bring the Energy
Lululemon values a positive and fun work environment, so let your personality shine through during the interview. Be enthusiastic about the role and the company, and don’t hesitate to express your entrepreneurial spirit and innovative ideas. Remember, they want someone who can integrate joy into their work!
