At a Glance
- Tasks: Lead international retail operations projects and drive growth across regions.
- Company: Join lululemon, a leader in innovative performance apparel.
- Benefits: Enjoy competitive pay, health benefits, and generous employee discounts.
- Other info: Hybrid work model with a strong emphasis on collaboration and community.
- Why this job: Make a real impact in a dynamic, inclusive environment focused on personal growth.
- Qualifications: 5+ years in retail leadership and project management experience required.
The predicted salary is between 60750 - 74250 £ per year.
Description & Requirements who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits.
Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well.
We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.
As a company, we focus on creating positive change to build a healthier, thriving future.
In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
about this team
International Operations supports lululemon's fastest growing business area, across three regions (Greater China, Asia Pacific and EMEA).
The team plays a critical role in the realization of organizationalgrowth by driving programs, initiatives and critical capabilities which span all three regions.
The team leads pan-international strategies and initiatives, acts as a representative of all three international regions for global retail operations priorities, and is a primary execution partner for retail operations in Greater China, Asia Pacific, and EMEA.
about the role
This role is a 13-month fixed-term contract (FTC) to cover maternity leave, running from November 2026 to November 2027 ( with potential extension depending on business needs and the return date of the employee on leave) core responsibilities
This role identifies global best practices and works with regional retail operations to align priorities and implement solutions; this role also leads cross-regional retail operations projects, from discovery/design phase through to implementation and operationalization, in partnership with regional teams and global stakeholders.
- Develop and design frameworks, programs & solutions that enable our international lululemon stores to achieve regional growth objectives
- Manage complex cross-regional retail operations projects: manage roadmaps and timelines, prioritize work, communicate progress, identify risk, manage budgets, and ensure high quality deliverables
- Lead large cross-functional teams (comprised of both regional and global function stakeholders) to design and deliver projects that support the retail growth of international regions
- Analyze and process datasets to identify trends, discover insights, and inform clear recommendations which drive decision making from senior leaders
- Influence and align senior stakeholders across global markets to drive strategic project outcomes; enroll retail leadership and partners in the vision, strategies, and tactics to bring programming to life
- Lead change management for relevant retail operations projects: identify impacts, assess readiness, and develop change management strategies
- Drive enhancements of operational practices to improve retail KPIs
- Sustain improvements through measurement, tracking and iteration of international retail operations projects qualifications
- 5+ years of retail leadership or retail operations experience required
- 3+ years of project management experience in highly cross-functional projects
- International retail leadership/retail operations experience strongly preferred
- Project Management Certification strongly preferred
- Exceptional interpersonal, presentation and communication skills, with proven ability to build relationships at all levels and present skillfully to senior leadership
- High level of discernment in the application of operational change principles
- Proactive self-starter, with proven ability to create strategy and structure which fosters decision making and delivery to timelines
- Expert in project management tools including Microsoft Powerpoint, Microsoft Excel and Smartsheet must haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.
compensation and benefits package lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance.
The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity.
As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and equity offerings , subject to program eligibility requirements.
At lululemon, investing in our people is a top priority.
We believe that when life works, work works.
We strive to be the place where inclusive leaders come to develop and enable all to be well.
Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements.
The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
- workplace arrangement
- This role is classified as Hybrid under our SSC Workplace Policy
- Hybrid
In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.
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lululemon Project Manager, International Retail Operations (13-Month FTC, Maternity Cover) employer: LULULEMON
At lululemon, we pride ourselves on being an exceptional employer in Greater London, where our vibrant work culture fosters inclusivity and teamwork. We offer competitive pay alongside comprehensive health plans, generous employee discounts, and robust personal development programs, ensuring that our Store Leaders not only excel in their roles but also grow personally and professionally. Join us to be part of a community that values your contributions and elevates the guest experience every day.
StudySmarter Expert Advice🤫
We think this is how you could land lululemon Project Manager, International Retail Operations (13-Month FTC, Maternity Cover)
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace lululemon Project Manager, International Retail Operations (13-Month FTC, Maternity Cover)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to LULULEMON:Don’t forget to personalise your application for LULULEMON! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at LULULEMON
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that LULULEMON offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at LULULEMON and contribute positively during your temporary stint.
