Project Manager, International Retail Operations (13-Month FTC, Maternity Cover) in London

This job is with lululemon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Description & Requirements

Who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team

International Operations supports lululemon's fastest growing business area, across three regions (Greater China, Asia Pacific and EMEA). The team plays a critical role in the realization of organizational growth by driving programs, initiatives and critical capabilities which span all three regions. The team leads pan-international strategies and initiatives, acts as a representative of all three international regions for global retail operations priorities, and is a primary execution partner for retail operations in Greater China, Asia Pacific, and EMEA.

About the role

This role is a 13-month fixed-term contract (FTC) to cover maternity leave, running from November 2026 to November 2027 (with potential extension depending on business needs and the return date of the employee on leave).

Core responsibilities

• This role identifies global best practices and works with regional retail operations to align priorities and implement solutions; this role also leads cross-regional retail operations projects, from discovery/design phase through to implementation and operationalization, in partnership with regional teams and global stakeholders.
• Develop and design frameworks, programs & solutions that enable our international lululemon stores to achieve regional growth objectives.
• Manage complex cross-regional retail operations projects: manage roadmaps and timelines, prioritize work, communicate progress, identify risk, manage budgets, and ensure high quality deliverables.
• Lead large cross-functional teams (comprised of both regional and global function stakeholders) to design and deliver projects that support the retail growth of international regions.
• Analyze and process datasets to identify trends, discover insights, and inform clear recommendations which drive decision making from senior leaders.
• Influence and align senior stakeholders across global markets to drive strategic project outcomes; enroll retail leadership and partners in the vision, strategies, and tactics to bring programming to life.
• Lead change management for relevant retail operations projects: identify impacts, assess readiness, and develop change management strategies.
• Drive enhancements of operational practices to improve retail KPIs.
• Sustain improvements through measurement, tracking and iteration of international retail operations projects.

Qualifications

• 5+ years of retail leadership or retail operations experience required.
• 3+ years of project management experience in highly cross-functional projects.
• International retail leadership/retail operations experience strongly preferred.
• Project Management Certification strongly preferred.
• Exceptional interpersonal, presentation and communication skills, with proven ability to build relationships at all levels and present skillfully to senior leadership.
• High level of discernment in the application of operational change principles.
• Proactive self-starter, with proven ability to create strategy and structure which fosters decision making and delivery to timelines.
• Expert in project management tools including Microsoft PowerPoint, Microsoft Excel and Smartsheet.

Must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.

Compensation and benefits package

lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and equity offerings, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans.
• Paid time off.
• Savings and retirement plan matching.
• Generous employee discount.
• Fitness & yoga classes.
• Parenthood top-up.
• Extensive catalog of development course offerings.
• People networks, mentorship programs, and leadership series (to name a few).

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

Workplace arrangement

This role is classified as Hybrid under our SSC Workplace Policy. In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.