lululemon Health & Wealth Specialist | Contract until March 2027 in London

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future, including creating an equitable, inclusive and growth-focused environment for our people.

The EMEA Health & Wealth Team is made up of 5 team members, based in London, who manage all compensation & benefits programmes for EMEA employees across the Store Support Centre (SSC), Retail and GEC (Guest Experience Centre). This role is a 10 month Fixed term contract, working as a Health & Wealth Specialist, reporting into the Senior Manager, Health & Wealth.

A day in the life: what you'll do

• The Health & Wealth Specialist is a key player in our European People & Culture team, responsible for all administrative duties for compensation and benefits processes across lululemon's 10 owned European markets, as well as inputting into benefit design and process improvements.
• Provide first line support for all Health & Wealth (Compensation & Benefits) related queries, including management of the ServiceNow Inbox and provide comprehensive administration support to the Senior Health & Wealth Manager to support business priorities.
• Ownership of day-to-day benefits management within market (sweaty pursuits, pension, invoice processing and vendor liaison, share incentive plan, tax reporting, healthcare, referral bonus payments, etc).
• Administer retail bonus calculations for the region, partner with global counterparts and support exceptions meetings with relevant stakeholders including Area Director and RMs.
• Support compensation processes and improve practices - gender pay gap calculations, compensation & benefit market surveys, year-end reviews, etc.
• Partner, coordinate and communicate with third party providers (brokers and vendors) on benefits issues, invoice payments & subsequent payment queries.
• Communicate any changes to compensation and benefit activities to wider business.
• Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
• Support the introduction of new systems by performing testing and audits as required.

Qualifications, skills & experience

• Minimum of 2 years' experience working as an HR or Compensation & Benefits Administrator.
• Experience working in a retail environment is strongly preferred.
• Strong attention to detail.
• Analytically minded.
• Able to work independently, manage time and prioritise tasks.
• Proficient in Microsoft Excel to intermediate level including advanced spreadsheets, pivot tables & vlookups.
• Excellent communication skills both written and verbal.
• Knowledge of Workday preferred.

Must haves

• Acknowledge the presence of choice in every moment and take personal responsibility.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working.

Role classification

In-person collaboration and/or office-based work is necessary or important for the role. Work is mainly performed onsite, 4-5 days per week depending on role requirements.