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- Tasks: Lead visual merchandising and enhance the guest experience in a dynamic retail environment.
- Company: Join lululemon, a leader in innovative performance apparel.
- Benefits: Enjoy competitive pay, health plans, discounts, and personal development opportunities.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Retail experience preferred; passion for teamwork and customer service is essential.
- Other info: Flexible hours and a vibrant team culture await you!
The predicted salary is between 36000 - 60000 £ per year.
Key Leader (Visual Merchandising) | KINGS ROAD – lululemon
Join to apply for the Key Leader (Visual Merchandising) | KINGS ROAD role at lululemon.
Who We Are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We focus on technical fabrics and functional design, create transformational products and experiences, and strive to build a healthier, thriving future with an equitable, inclusive and growth-focused environment for our people.
Job Summary
The Key Leader role is an essential part of the store leadership team, impacting the guest experience and the sales floor daily. Key Leaders lead by example, support Educators, oversee operations of the retail floor, and use key performance indicators to prioritize responsibilities while adapting to day-to-day business needs.
Key Responsibilities
- Leadership and People Management: Provide feedback, coaching, mentoring, career path guidance, and address performance concerns; recognize team members and document performance to support growth.
- Guest Experience: Lead salesfloor operations, plan coverage, ensure a great guest experience, assess guest needs, provide product education, and support omnichannel programs (e.g., buy online/pickup in store, phone sales, ship from store).
- Interact with guests to provide customized purchase and return solutions; articulate product value and address escalations to make it right.
- Move dynamically on the floor to meet business, team, and guest needs.
Working With Others
- Contribute to a respectful, inclusive team environment; establish supportive relationships with team members; collaborate to ensure optimal guest experience and store operations.
Operations
- Review business data and metrics to evaluate progress toward goals and adjust as needed.
- Open/close the store in accordance with checklists.
- Manage product presentation tasks, restock, and maintain the store’s format according to company standards.
- Assign Educators cleaning tasks to maintain a luxury store environment.
- Ensure use of in-store technology to support operations and guest experiences.
- Adhere to safety policies and applicable laws/regulations.
Availability & Other Requirements
- Willing to work a flexible schedule including evenings, weekends, and holidays.
- Willing to work as part of a team and also independently; capable of moving through the store to assist guests.
- Ability to move boxes weighing up to 30 lbs (13.6 kg); work in an environment with bright lights and loud music.
Experience & Education
- Experience: Retail/sales leadership preferred (supervisor or people management not required).
- Education: High school diploma or equivalent preferred; bachelor’s degree or equivalent a plus.
Eligibility
- Must be legally authorized to work in the country where the store is located.
- Must be 18 years of age or older; provide Right to Work documentation as required (EMEA).
- Must be able to travel to the assigned store with own transportation.
Benefits & Perks
Our total rewards program includes competitive base pay, team-based bonuses, extended health plans, paid time off, savings plans, employee discounts, fitness/yoga classes, parenthood top-up, and personal and professional development programs. Availability of benefits varies by location and employment type; the company reserves the right to modify benefits at any time.
For accommodations or questions about how your abilities translate to the role, please contact accommodations@lululemon.com with the position title, location, and your question or request.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Marketing and Sales; Industries: Retail
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Key Leader (Visual Merchandising) | KINGS ROAD employer: LULULEMON
Contact Detail:
LULULEMON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Leader (Visual Merchandising) | KINGS ROAD
✨Tip Number 1
Get to know the company culture! Before your interview, dive into lululemon's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your storytelling skills! When discussing your experience, use specific examples that highlight your leadership and guest experience skills. We want to hear how you've made a difference in previous roles.
✨Tip Number 3
Be ready to demonstrate your adaptability! The retail environment can change quickly, so think of times when you've successfully adjusted to new challenges or priorities. This will show that you can thrive in a dynamic setting.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your enthusiasm for the role.
We think you need these skills to ace Key Leader (Visual Merchandising) | KINGS ROAD
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love visual merchandising and how it connects to your personal experiences. Make it clear why you’re excited about joining lululemon.
Tailor Your CV: Don’t just send out the same CV for every job. We recommend tweaking your CV to highlight the skills and experiences that are most relevant to the Key Leader role. Use keywords from the job description to make it pop!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell your story. We suggest sharing specific examples of your leadership experience and how you've created great guest experiences in the past. Keep it engaging and personal!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at LULULEMON
✨Know the Brand Inside Out
Before your interview, dive deep into lululemon's mission, values, and product lines. Understanding their focus on performance apparel and commitment to inclusivity will help you align your answers with their ethos.
✨Showcase Your Leadership Skills
As a Key Leader, you'll be expected to mentor and guide your team. Prepare examples of how you've successfully led a team in the past, focusing on your coaching style and how you handle performance issues.
✨Demonstrate Guest-Centric Thinking
Think about how you can enhance the guest experience. Be ready to discuss specific strategies you've used to assess guest needs and provide tailored solutions, especially in a retail environment.
✨Be Ready to Discuss Metrics
Since the role involves reviewing business data, come prepared to talk about how you've used key performance indicators in previous roles. Highlight any successes you've had in meeting or exceeding sales goals.
