At a Glance
- Tasks: Lead the store team, ensuring an amazing guest experience and smooth operations.
- Company: Join lululemon, a brand known for its commitment to quality and community.
- Benefits: Enjoy competitive pay, bonuses, health plans, discounts, and fitness classes.
- Why this job: Be part of a dynamic team that values inclusivity and personal growth.
- Qualifications: Must be 18+, with retail experience preferred; high school diploma or equivalent.
- Other info: Flexible hours, including evenings and weekends; must lift up to 30 lbs.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Inventory Operations Leader role at lululemon.
The Key Leader role is an essential part of the store leadership team, impacting salesfloor team members and guest (i.e., customer) experience every day. Key Leaders are responsible for leading by example and providing support to Educators, facilitating an outstanding guest experience in the store, and overseeing all operations of the retail floor. Key Leaders leverage key performance indicators and metrics to prioritize responsibilities while adapting to day-to-day business adjustments and challenges.
Key Responsibilities
- Leadership and People Management: Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns. Provide team members recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth. Develop, maintain, and disseminate product and general company knowledge through appropriate communication channels.
- Guest Experience: Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations. Support team members with ensuring a great guest experience that values guests’ time, including assessing guest needs, providing technical product education, and supporting in-store transactions and omnichannel programs. Interact with and assess guests’ needs to provide customized, effective purchase and return solutions and support. Provide technical product education by articulating the value and benefit of the product. Resolve guest feedback and address concerns or escalations to ensure guest satisfaction. Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests.
- Working With Others: Contribute to a respectful and inclusive team environment by welcoming and celebrating differences. Establish supportive relationships with team members. Collaborate with team members to ensure optimal guest experience and support store operations.
- Operations: Review business data and metrics to evaluate progress toward goals and determine if adjustments are needed. Open and close the store following checklists. Manage product presentation tasks according to company standards. Assign cleaning tasks to maintain the store environment. Ensure use of in-store technology to support operations and guest experiences. Adhere to safety policies and procedures to maintain a safe work environment.
- People Management: Indirectly responsible for a subset of store employees on the floor or as delegated by the Store Manager.
Key Skills & Core Values: Inclusion & Diversity, Integrity/Honesty, Guest Experience, Collaboration & Teamwork, Leadership, Candid Communication, Decision Making.
Job Requirements
- Eligibility: Legal authorization to work in the store’s country. Age 18 or older. Proof of right to work and compliance with local laws. Ability to travel to the store with own transportation.
- Availability: Flexible schedule including evenings, weekends, and holidays.
- Other Willingness: Work as part of a team and independently. Move through the store to assist guests and complete tasks. Lift boxes up to 30 lbs (13.6 kg). Work in an environment with bright lights and loud music.
- Experience & Assets: High school diploma or equivalent preferred; bachelor’s degree a plus. 1 year retail/sales leadership experience (not necessarily supervisory).
For accommodations, contact accommodations@lululemon.com with your request and details.
Benefits & Perks: Competitive pay, bonus programs, health plans, paid time off, discounts, fitness classes, parental support, and development programs. Benefits may vary by location and employment type.
Inventory Operations Leader | Regent Street Flagship employer: LULULEMON
Contact Detail:
LULULEMON Recruiting Team
accommodations@lululemon.com
StudySmarter Expert Advice 🤫
We think this is how you could land Inventory Operations Leader | Regent Street Flagship
✨Tip Number 1
Familiarise yourself with lululemon's core values and culture. Understanding their commitment to inclusion, diversity, and guest experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare specific examples from your past experiences that demonstrate your leadership skills and ability to enhance guest experiences. Be ready to discuss how you've supported team members in their development and addressed performance concerns.
✨Tip Number 3
Research the latest trends in retail operations and customer service. Being knowledgeable about current industry practices can set you apart and show your commitment to continuous learning and improvement.
✨Tip Number 4
Network with current or former employees of lululemon. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the role.
We think you need these skills to ace Inventory Operations Leader | Regent Street Flagship
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and key skills required for the Inventory Operations Leader position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail and leadership roles. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.
Write a Compelling Cover Letter: In your cover letter, express your passion for guest experience and team leadership. Provide specific examples of how you've successfully managed teams or improved customer satisfaction in previous roles.
Highlight Key Skills: Make sure to emphasise your skills in collaboration, decision-making, and communication. These are crucial for the role, so provide examples that showcase your ability to work well with others and lead effectively.
How to prepare for a job interview at LULULEMON
✨Showcase Your Leadership Skills
As an Inventory Operations Leader, you'll need to demonstrate your ability to lead and support a team. Prepare examples of how you've successfully coached or mentored team members in the past, and be ready to discuss your approach to providing feedback and recognition.
✨Understand the Guest Experience
Familiarise yourself with lululemon's commitment to guest experience. Be prepared to discuss how you would assess guest needs and provide tailored solutions. Think of specific instances where you've enhanced customer satisfaction in previous roles.
✨Know Your Metrics
The role involves leveraging key performance indicators. Brush up on relevant metrics and be ready to explain how you've used data to drive decisions in your past positions. This will show that you can adapt to business challenges effectively.
✨Emphasise Team Collaboration
Collaboration is key in this role. Prepare to talk about how you've worked with others to create a positive work environment and improve store operations. Highlight any experiences where you've celebrated diversity and built inclusive teams.