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For Companies At a Glance
- Tasks: Engage with guests, provide product education, and ensure a top-notch shopping experience.
- Company: Join lululemon, a leader in innovative performance apparel focused on wellness and community.
- Benefits: Enjoy flexible hours, competitive pay, employee discounts, and wellness programs.
- Why this job: Be part of a vibrant team that values inclusivity and personal growth while making a positive impact.
- Qualifications: Must be 18+, legally authorised to work, and have a passion for customer service.
- Other info: Willingness to work evenings, weekends, and in a lively store environment is essential.
Educator | Trafford Centre – lululemon
lululemon is seeking an Educator to join our team at the Trafford Centre retail location. The role centers on delivering world‑class customer service, providing product education, and engaging guests in a welcoming, inclusive environment.
Key Responsibilities
- Interact with guests to ensure a positive experience and respect their time.
- Assess guests’ needs and provide customized purchase and return solutions.
- Deliver technical product education, highlighting product value and benefits.
- Facilitate seamless guest transactions and execute omnichannel programs (e.g., buy online/pick‑up in store, phone sales, ship‑from‑store).
- Move dynamically on the floor to engage guests and address needs.
- Receive guest feedback and partner with store leadership to make it right.
- Contribute to a respectful, inclusive team environment by welcoming and celebrating differences.
- Perform product presentation tasks, support store operations with in‑store technology, and maintain a clean, luxury store environment.
- Follow safety policies and procedures to maintain a safe work environment.
- Perform work in accordance with all applicable policies, procedures, and regulations.
Qualifications & Core Values
- Inclusion & Diversity – Create/support an inclusive environment that values differences.
- Integrity/Honesty – Behave in an honest, fair, and ethical manner.
- Guest Experience – Enjoy working with, understanding, and helping guests.
- Personal Responsibility – Accept responsibility/accountability and be dependable.
- Self‑Awareness – Be aware of how words or actions may be perceived by or affect others.
- Collaboration and Teamwork – Work productively with others to achieve goals.
- Enthusiasm – Show enthusiasm for work and seek ways to make it fun and engaging.
Eligibility
- Legally authorized to work in the UK.
- 18 years of age or older.
- Proof of right to work and evidence of associated local legislative requirements is required.
- Ability to travel to the assigned store using own transportation.
Availability
- Flexible schedule including evenings, weekends, and holidays.
Other Willingness Requirements
- Willing to work in an environment with bright lights and loud music.
- Willing to move through a store for most of a shift to help guests and accomplish work.
- Willing to move boxes weighing up to 30 lbs (13.6 kg).
- Willing to work as part of a team and independently on some tasks.
Job Assets (Nice to Have)
- High school diploma, GED, or equivalent.
Compensation and Benefits
lululemon offers competitive base pay, a team‑based bonus program, extended health plans, paid time off, savings plans, generous employee discounts, fitness/yoga classes, parenthood top‑up program, and professional development opportunities. Availability of benefits may vary by location and employment type.
EEO & Accommodations
At lululemon, we are committed to diversity and inclusion. If you require a reasonable accommodation throughout the application process, please email accommodations@lululemon.com with the position title, location, and your request.
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Educator | Trafford Centre employer: LULULEMON
Contact Detail:
LULULEMON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Educator | Trafford Centre
✨Tip Number 1
Familiarise yourself with lululemon's brand values and culture. Understanding their commitment to inclusivity, community, and wellness will help you connect authentically with guests and demonstrate your alignment with the company's mission during your interactions.
✨Tip Number 2
Practice your customer service skills in various scenarios. Since the Educator role focuses heavily on guest experience, being able to handle different types of customer interactions smoothly will set you apart. Think about how you can create memorable experiences for guests.
✨Tip Number 3
Engage with the local community and participate in events related to fitness or wellness. This not only shows your passion for the industry but also helps you build connections that could be beneficial when applying for the role.
✨Tip Number 4
Be prepared to discuss your teamwork experiences. The role requires collaboration with team members, so think of examples where you've successfully worked in a team setting and how you contributed to a positive environment.
We think you need these skills to ace Educator | Trafford Centre
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Educator role at lululemon. Familiarise yourself with their values, especially around guest experience and inclusivity, as these will be key in your application.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service, teamwork, and any roles that demonstrate your ability to create a positive guest experience. Use specific examples that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the brand and the role. Mention how your personal values align with lululemon's commitment to inclusivity and community engagement. Be authentic and enthusiastic!
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional. A polished application shows attention to detail.
How to prepare for a job interview at LULULEMON
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond to create a positive experience for guests in previous roles.
✨Demonstrate Product Knowledge
Familiarise yourself with lululemon's products and their benefits. Be prepared to discuss how you would educate customers about the technical aspects of the apparel and how it can enhance their athletic pursuits.
✨Emphasise Team Collaboration
Highlight your ability to work well in a team environment. Discuss past experiences where you collaborated with colleagues to achieve common goals, ensuring a seamless guest experience.
✨Be Ready for Situational Questions
Prepare for situational interview questions that assess your problem-solving skills. Think of scenarios where you had to handle difficult guests or resolve issues, and explain how you approached these situations effectively.
