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- Tasks: Engage with guests, provide product education, and ensure a fantastic shopping experience.
- Company: Join lululemon, a leader in innovative performance apparel focused on health and inclusivity.
- Benefits: Enjoy competitive pay, employee discounts, fitness classes, and personal development opportunities.
- Why this job: Be part of a vibrant team that values diversity and fosters a positive community culture.
- Qualifications: Must be 18+, legally authorised to work, and able to handle physical tasks.
- Other info: Flexible hours including evenings and weekends; must be comfortable in a lively retail environment.
The predicted salary is between 24000 - 36000 £ per year.
Educator Seasonal | Westfield, White City
Join to apply for the Educator Seasonal | Westfield, White City role at lululemon.
Who We Are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We focus on creating positive change to build a healthier, thriving future and an equitable, inclusive and growth-focused environment for our people.
Job Summary
The Educator role is the foundation of our success. Educators are experts in creating world-class guest experience in our retail stores. They engage with guests, share top-quality product education, and authentically speak about our community and culture.
Key Responsibilities
- Guest Experience: Interact with guests to ensure a great experience and value their time.
- Needs Assessment: Assess guests’ needs to provide customized purchase and return solutions.
- Product Education: Communicate the value and benefits of products.
- Sales and Omnichannel: Conduct accurate transactions and support market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, ship from store).
- Workspace Presence: Move dynamically on the floor to engage with guests and attend to store needs.
- Guest Feedback: Receive feedback and partner with store leadership to address and resolve issues.
Working With Others
- Foster an inclusive team environment and celebrate differences to support both team members and guests.
- Establish supportive relationships with all team members and collaborate to optimize guest experience and store operations.
Operations
- Product Presentation: Restock, relocate or replenish items according to standards.
- In-store Technology: Use technology to support operations and guest experiences.
- Cleanliness: Perform routine cleaning to maintain a premium store environment.
- Safety and Compliance: Adhere to safety policies and applicable laws and procedures.
Key Skills & Core Values
- Inclusion & Diversity: Build an inclusive environment that values differences.
- Integrity/Honesty: Act ethically and fairly.
- Guest Experience: Engage with and assist guests effectively.
- Personal Responsibility: Be dependable and accountable.
- Self-Awareness: Understand how actions may be perceived.
- Collaboration and Teamwork: Work productively with others and seek diverse perspectives.
- Enthusiasm: Bring energy and engagement to the role.
Job Requirements
Eligibility
- Must be legally authorized to work in the country where the store is located
- Must be 18 years of age or older
- Must provide Right to Work documentation and comply with local requirements (EMEA)
- Must be able to travel to assigned store with own transportation (if required)
Availability
- Flexible schedule including evenings, weekends, and holidays
Other Willingness Requirements
- Willing to work in an environment with bright lights and loud music
- Able to move through the store for most of a shift to assist guests and complete tasks
- Capable of moving boxes weighing up to 30 lbs (13.6 kg)
- Willing to work as part of a team and independently when needed
Accommodations and Benefits
In keeping with our mission, accommodations@lululemon.com is available for questions about how abilities translate to role requirements, with or without reasonable accommodation. Include the position title and location in your email.
Beyond The Paycheck (Benefits & Perks): Our total rewards program supports you in achieving your goals, including competitive pay, team-based bonus, extended health plans, paid time off, savings plans, employee discounts, fitness/yoga classes, parenthood support, and personal/professional development programs. Availability of benefits depends on location and employment type and may change without notice.
Note: The Company reserves the right to alter benefits and perks at any time.
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Educator Seasonal | Westfield, White City employer: LULULEMON
Contact Detail:
LULULEMON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Educator Seasonal | Westfield, White City
✨Tip Number 1
Familiarise yourself with lululemon's brand values and culture. Understanding their commitment to inclusivity and community will help you connect with guests and demonstrate your alignment with the company's mission during your interactions.
✨Tip Number 2
Practice your product knowledge before applying. Being able to confidently discuss the benefits of lululemon's products will set you apart as a candidate who can provide exceptional guest experiences.
✨Tip Number 3
Showcase your enthusiasm for fitness and wellness. Whether it's yoga, running, or training, sharing your personal experiences can help you engage authentically with guests and demonstrate your passion for the brand.
✨Tip Number 4
Be prepared to discuss how you would handle guest feedback and resolve issues. Highlighting your problem-solving skills and ability to work collaboratively with team members will show that you're ready to contribute positively to the store environment.
We think you need these skills to ace Educator Seasonal | Westfield, White City
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Educator role. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to enhance guest experiences.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for lululemon and the Educator role. Share specific examples of how you have successfully engaged with customers in the past and how you embody the company's core values of inclusion, integrity, and teamwork.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a guest-facing role.
How to prepare for a job interview at LULULEMON
✨Show Your Passion for Guest Experience
Make sure to express your enthusiasm for creating a positive guest experience. Share examples from your past where you went above and beyond to assist customers, as this aligns perfectly with the role's focus on guest engagement.
✨Demonstrate Product Knowledge
Familiarise yourself with lululemon's products and their benefits. During the interview, be prepared to discuss how you would educate guests about these products and why they are valuable, showcasing your ability to communicate effectively.
✨Emphasise Teamwork and Collaboration
Highlight your ability to work well in a team environment. Share experiences where you collaborated with others to enhance guest experiences or improve store operations, as this is crucial for the Educator role.
✨Be Ready for Situational Questions
Prepare for questions that assess your problem-solving skills and ability to handle guest feedback. Think of specific scenarios where you successfully resolved issues or adapted to meet customer needs, demonstrating your self-awareness and personal responsibility.
