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- Tasks: Engage with guests, provide product education, and ensure a seamless shopping experience.
- Company: Join lululemon, a leading brand focused on community, culture, and wellness.
- Benefits: Enjoy flexible hours, competitive pay, discounts, health plans, and personal development opportunities.
- Why this job: Be part of a vibrant team that values inclusivity and guest satisfaction while promoting a healthy lifestyle.
- Qualifications: Must be 18+, legally authorised to work, and able to travel to the store.
- Other info: Ideal for those who thrive in dynamic environments and love engaging with people.
The predicted salary is between 12000 - 18000 ÂŁ per year.
Overview
Educator | Manchester Trafford Centre at lululemon. The Educator role is the foundation of our success as an organization, delivering world-class guest service and product education, and speaking authentically about our community and culture.
Responsibilities
- Interact with guests to ensure a great guest experience in a manner that values guests’ time.
- Assess guests’ needs to provide customized, effective purchase and return solutions and support.
- Provide technical product education by articulating the value and benefit of the product.
- Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
- Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
- Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
- Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
- Establish supportive and productive relationships with all team members.
- Collaborate with team members to ensure optimal guest experience and support store operations.
- Perform product presentation tasks (e.g., restock items, place depleted items on the floor from inventory) according to company standards.
- Use in-store technology to support store operations and provide positive guest experiences.
- Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
- Understand and adhere to people safety policies and procedures to maintain a safe work environment.
- Perform work in accordance with applicable policies, procedures, and laws or regulations.
Qualifications / Requirements
- Must be legally authorized to work in the country in which the store is located
- Must be 18 years of age or older
- Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
- Must have the ability to travel to assigned store with own transportation methods
Availability
- Willing to work a flexible schedule including evenings, weekends, and holidays
Other Requirements
- Willing to work in an environment with bright lights and loud music
- Willing to move through a store for most of a shift to help guests and accomplish work
- Willing to move boxes weighing up to 30 lbs (13.6 kg)
- Willing to work as part of a team and also complete some work independently
Job Assets (nice to have)
- Education: High school diploma, GED, or equivalent
In keeping with our mission, please connect with us at accommodations@lululemon.com if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation. In your email, please include the position title, the location of the position and the nature of your question or request.
Benefits
Beyond The Paycheck (Benefits & Perks): At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer extended health plans, paid time off, savings plans, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs. Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Education and Training
Industries
- Retail
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Educator | Manchester Trafford Centre employer: LULULEMON
Contact Detail:
LULULEMON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Educator | Manchester Trafford Centre
✨Tip Number 1
Familiarise yourself with lululemon's products and brand values. Understanding their community and culture will help you connect authentically with guests, which is crucial for the Educator role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like setting. This will help you become comfortable with assessing needs and providing tailored solutions, just like you would in the store.
✨Tip Number 3
Be prepared to discuss your flexibility and willingness to work varied hours. Highlighting your availability for evenings, weekends, and holidays shows that you're committed to meeting the store's needs.
✨Tip Number 4
Showcase your teamwork skills by sharing examples of how you've collaborated with others in past roles. This will demonstrate your ability to contribute to a respectful and inclusive team environment, which is essential for this position.
We think you need these skills to ace Educator | Manchester Trafford Centre
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Educator position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Create a CV that showcases your relevant experience in customer service, teamwork, and product knowledge. Use clear headings and bullet points to make it easy to read, and ensure it reflects your personality and enthusiasm for the role.
Write a Personalised Cover Letter: Draft a cover letter that speaks directly to lululemon's values and culture. Share specific examples of how you've provided excellent guest service in the past and how you can contribute to creating a positive environment at the Manchester Trafford Centre.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and up-to-date. A polished application reflects your attention to detail.
How to prepare for a job interview at LULULEMON
✨Show Your Passion for Guest Service
As an Educator, your role revolves around providing exceptional guest service. Be prepared to share examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to creating a positive experience.
✨Know the Products Inside Out
Familiarise yourself with lululemon's products and their benefits. During the interview, be ready to discuss how you would educate guests about these products. Showing that you can articulate their value will set you apart.
✨Emphasise Team Collaboration
The role requires working closely with team members to enhance the guest experience. Share experiences where you've successfully collaborated with others, highlighting your ability to contribute to a supportive team environment.
✨Demonstrate Flexibility and Adaptability
Since the position involves a flexible schedule and dynamic work environment, be prepared to discuss your availability and willingness to adapt to changing situations. This shows that you're ready to meet the demands of the role.
