At a Glance
- Tasks: Engage with guests, provide product education, and create a world-class customer experience.
- Company: Join lululemon, a leader in performance apparel and an inclusive employer.
- Benefits: Enjoy competitive pay, health plans, discounts, and personal development opportunities.
- Other info: Flexible hours, dynamic environment, and great career growth potential.
- Why this job: Be part of a team that values diversity and makes a positive impact in the community.
- Qualifications: Must be 18+, have a passion for guest experience, and be a team player.
The predicted salary is between 30000 - 40000 £ per year.
This job is with lululemon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Who We Are: lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We create transformational products and experiences that support people in moving, growing, connecting, and being well. We focus on creating positive change to build a healthier, thriving future, including an equitable, inclusive and growth-focused environment for our people.
Job Summary: The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.
Key Responsibilities of the Job
- Guest Experience: Interact with guests to ensure a great guest experience, assess guests' needs, provide technical product education, facilitate seamless transactions, and receive guest feedback.
- Working with Others: Contribute to a respectful and inclusive team environment, establish supportive relationships, and collaborate with team members.
- Operations: Perform product presentation tasks, use in-store technology, maintain store cleanliness, and adhere to safety policies.
Key Skills & Core Values You Bring:
- Inclusion & Diversity: Creates/supports an inclusive environment.
- Integrity/Honesty: Behaves in an honest, fair, and ethical manner.
- Guest Experience: Enjoys working with and helping guests.
- Personal Responsibility: Accepts accountability for actions.
- Self-Awareness: Is aware of how words or actions may affect others.
- Collaboration and Teamwork: Works productively with others.
- Enthusiasm: Is enthusiastic about work.
Job Requirements
- Eligibility: Must be legally authorized to work in the country, be 18 years or older, and have proof of the Right to Work.
- Availability: Willing to work a flexible schedule including evenings, weekends, and holidays.
- Other Willingness Requirements: Willing to work in an environment with bright lights and loud music, move through a store for most of a shift, and lift boxes weighing up to 30 lbs (13.6 kg).
Job Assets: High school diploma, GED, or equivalent.
Beyond The Paycheck (Benefits & Perks): At lululemon, we care for and invest in the whole person - body, mind, spirit. Our total rewards program includes competitive base pay, extended health plans, paid time off, savings plans, employee discounts, fitness/yoga classes, and personal and professional development programs.
Educator | Brighton 21 Hours employer: LULULEMON
At lululemon, we pride ourselves on being an exceptional employer in Greater London, where our vibrant work culture fosters inclusivity and teamwork. We offer competitive pay alongside comprehensive health plans, generous employee discounts, and robust personal development programs, ensuring that our Store Leaders not only excel in their roles but also grow personally and professionally. Join us to be part of a community that values your contributions and elevates the guest experience every day.
StudySmarter Expert Advice🤫
We think this is how you could land Educator | Brighton 21 Hours
✨Tip Number 1
Get to know lululemon's culture and values before your interview. They’re all about inclusivity and creating a positive guest experience, so think about how you can showcase your own experiences that align with these values.
✨Tip Number 2
Practice your product knowledge! As an Educator, you'll need to share top-quality product education. Familiarise yourself with their products and be ready to discuss how they benefit guests in a relatable way.
✨Tip Number 3
Show off your teamwork skills! Lululemon values collaboration, so be prepared to share examples of how you've worked well with others in the past. Highlight any experiences where you’ve contributed to a positive team environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the lululemon family and ready to contribute to their mission.
We think you need these skills to ace Educator | Brighton 21 Hours
Some tips for your application 🫡
Be Authentic:When you're writing your application, let your true self shine through! We want to see your personality and how you connect with our values. Share your passion for creating amazing guest experiences and how you can contribute to our inclusive culture.
Tailor Your Application:Make sure to customise your application for the Educator role. Highlight your relevant experience in customer service and teamwork, and show us how you can engage with guests effectively. The more specific you are, the better!
Showcase Your Skills:Don’t forget to mention any skills that align with our core values, like collaboration, integrity, and enthusiasm. We love seeing candidates who are self-aware and take personal responsibility, so give us examples of how you've demonstrated these traits in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at LULULEMON
✨Know the Brand
Before your interview, dive deep into lululemon's mission and values. Understand their commitment to inclusivity and community. This will help you connect your personal values with theirs, showing that you're not just a fit for the role but also for the company culture.
✨Showcase Your Guest Experience Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you went above and beyond to create a positive experience for guests. This will demonstrate your ability to engage and connect with customers effectively.
✨Emphasise Teamwork and Collaboration
Since the role requires working closely with others, be ready to discuss how you've successfully collaborated in previous roles. Share stories that highlight your ability to celebrate differences and contribute to a supportive team environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. Ask about lululemon's approach to community engagement or how they support employee growth. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
