Seasonal Educator | Shops at South Town

Overview

Description & Requirements lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We create technical fabrics and functional design to support people in moving, growing, connecting, and being well. We focus on creating a healthy, equitable, inclusive and growth-focused environment for our people.

Job Summary: The Educator role is the foundation of our success. Educators are experts in creating world-class guest experience in our retail stores. They engage and connect with guests, share top-quality product education, and speak authentically about our community and culture.

Key Responsibilities

• Guest Experience: Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests\’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and \”make it right\” for guests.

• Working with Others: Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Establish supportive and productive relationships with all team members.
• Collaborate with team members to ensure optimal guest experience and support store operations.

• Operations: Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
• Use in-store technology to support store operations and provide positive guest experiences.
• Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.
• Work in accordance with applicable policies, procedures, and laws or regulations.

• Values & Requirements: Inclusion & Diversity, Integrity/Honesty, Guest Experience, Personal Responsibility, Self-Awareness, Collaboration and Teamwork, Enthusiasm.
• Must be legally authorized to work in the country in which the store is located
• Must be 18 years of age or older
• Must have proof of the Right to Work and evidence relating to local legislative requirements (EMEA only)
• Must have the ability to travel to assigned store with own transportation methods

Availability

• Willing to work a flexible schedule including evenings, weekends, and holidays

Other Willingness

• Willing to work in an environment with bright lights and loud music
• Willing to move through a store for most of a shift to help guests and accomplish work
• Willing to move boxes weighing up to 30 lbs (13.6 kg)
• Willing to work as part of a team and also complete some work independently

Job Assets (nice to have)

• Education: High school diploma, GED, or equivalent

In keeping with our mission, please connect with us at accommodations@lululemon.com if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation. In your email, please include the position title, the location of the position and the nature of your question or request.

Compensation & Benefits Package

• Base Pay Range: $18.00 – $20.71/hour, subject to minimum wage in the location
• Target Bonus: $2.00/hour
• Total Target Base Pay Range: $20.00 – $22.71/hour
• lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. Eligible for our competitive bonus program, subject to program eligibility requirements.
• Extended health and dental benefits, mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Development course offerings, mentorship programs, leadership series

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these programs without advance notice. Only those applicants under consideration will be contacted. Lululemon is an Equal Employment Opportunity employer. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Across practices related to recruitment and employment, Lululemon is committed to equal opportunity and maintaining an inclusive environment. This policy applies to all practices relating to recruitment, hiring, compensation, benefits, and all terms of employment. For individualized support, email accommodations@lululemon.com with position title, location, and the nature of your request.