Retail Brand Experience Coordinator in London

Location: United Kingdom

City: London

Business Unit: Store Support Centre (SSC)

Who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About the role

Reporting to the Manager, Visual Merchandising and Styling (VMS), the Coordinator, Retail Brand Experience (RBE) supports the development and production of seasonal VMS directives for stores across EMEA. They play a key part in coordinating the direction of regional product needs, preparing communication materials and ensuring timely distribution of guidelines to stores. They coordinate and manage VMS communication by partnering with Product, Retail Operations and In-Store Marketing (ISM) ensuring direction is clearly communicated and delivered consistently across the region.

Core responsibilities

• Support the development and production of seasonal VMS guidelines, ensuring content is accurate and aligned to the regional assortment priorities.
• Coordinate weekly VM Forum content to support in-season trading needs, compiling updates, product focuses and key actions for stores.
• Manage VMS communication to stores, ensuring timely delivery via the correct channels.
• Maintain VM Forum content, including all 365 and seasonal directives ensuring information is current and accessible.
• Attend in-store merch mornings to capture VMS content that brings VMS directives to life, showcases best practices and provides teams with actionable solutions to any product challenges.
• Attend monthly product workshops to track product delays, assortment updates and key focuses ensuring this is captured and effectively communicated within each directive.
• Participate in weekly product trade meetings, provide feedback and insights from time in store, capture performance insights and share key themes and actions to support in-season trading needs.

Qualifications

• 1-2 years of relevant experience within a premium retail brand/s.
• Demonstrable experience creating impactful visual merchandising tools and communication.
• Experience working in retail, apparel preferred.
• Developed aesthetic, sense of style and trend knowledge.
• Excellent communication skills - interpersonal, visual, written and verbal.
• Willingness to travel (domestic and international) and work on the retail floor.

Must haves

• Uniquely you – we value difference and want you to as well.
• Passionate about visual merchandising and execution and in tune with best practices, trends and the competition.
• Detail oriented, creative problem solver.
• Works well within a team and loves working in a fast-paced environment on several projects at once.
• Practises self-awareness, has a natural curiosity and takes an active interest in personal development and sharing knowledge.
• Appreciates the value of exercise or movement.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.

Additional notes

Authorization to work in the UK is required for this role.

Compensation and benefits package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognises exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and equity offerings, subject to program eligibility requirements. At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognising our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans.
• Paid time off.
• Savings and retirement plan matching.
• Generous employee discount.
• Fitness & yoga classes.
• Parenthood top-up.
• Extensive catalog of development course offerings.
• People networks, mentorship programs, and leadership series (to name a few).

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

Workplace arrangement

Hybrid. In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.