At a Glance
- Tasks: Manage jewellery sales operations and build strong customer relationships.
- Company: Leading jewellery group with a global presence and exciting growth opportunities.
- Benefits: Competitive salary, bonuses, professional training, and staff discounts.
- Other info: Opportunities for career advancement and a vibrant work environment.
- Why this job: Join a dynamic team and make an impact in the sparkling world of jewellery.
- Qualifications: 8 years retail experience, preferably in jewellery, with strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
The Group principally engages in the sourcing, designing, wholesaling, trademark licensing and retailing of a variety of gold and platinum jewellery and gem-set jewellery products, with a total of over 3,000 points of sale worldwide. The Group will continue to identify new business opportunities in the international markets in response to its corporate vision, Brand of Hong Kong, Sparkling the World.
How You Will Do It:
- Assist to manage the operation of the Department
- Build up strong customer relationships
- Drive sales through effective merchandising and promotional activity
- Ensure high levels of customer satisfaction through excellent service and complaints resolution
- Provide feedback to staff about performance and expectations
- Responsible for managing the operation of the department, the flow of goods and improving the efficiency of employees
- Prepare sales and retail-related reports
What we look for:
- At least 8 years solid working experience in retail industry, preferably with 4 years in jewellery or management
- Strong communication and customer service skills
- Good communication and written skills in both English and Chinese, including Cantonese and Mandarin
- Strong business sense, with logical thinking and analytical ability
- Good leadership with the ability to coach and motivate the sales team to achieve sales targets and a high sense of responsibility
- Ability to work Saturdays and Sundays on a rotational roster
- Ability to work with POS systems, Microsoft applications and portable devices
What we offer:
- Competitive salary
- Various bonuses and allowances (attendance bonus, meal allowance, sales commission, performance bonus)
- Professional on-the-job training (including product knowledge, customer service, and sales skills)
- Opportunities for career advancement
- Staff discount
Jewellery Sales Manager in London employer: Luk Fook Holdings Company
As a leading player in the jewellery retail industry, our company offers an exceptional work environment that prioritises employee growth and satisfaction. With competitive salaries, various bonuses, and comprehensive on-the-job training, we empower our Jewellery Sales Managers to excel in their roles while fostering strong customer relationships. Located in a vibrant market, we provide unique opportunities for career advancement and a supportive culture that values teamwork and excellence.
