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For Companies At a Glance
- Tasks: Manage small client accounts, develop sales strategies, and ensure customer satisfaction.
- Company: Dynamic company focused on innovative market solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a vibrant team and make a real impact in business development.
- Qualifications: Experience in sales and strong communication skills are essential.
- Other info: Exciting environment with plenty of room for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
The role is responsible for managing the company's small-sized customer relationships, developing short to medium-term relationships, providing sales growth, and ensuring customer satisfaction. This involves developing tailored sales plans and offerings, developing a stakeholder engagement plan for connecting with key figures, and negotiating and closing deals within client budget limitations. The role serves as the primary liaison, proactively addressing challenges and issues to ensure client needs are effectively satisfied, and identifying opportunities for cross-selling and up-selling. The role includes tracking and monitoring KPIs and metrics to evaluate performance, providing reports to relevant stakeholders, and monitoring trends and competition to refine sales strategies.
MAIN RESPONSIBILITIES
- Is responsible for managing a portfolio of small-sized client accounts, developing short to medium-term strategies for sales growth, portfolio diversification, and customer retention.
- Develops and implements account-specific sales plans and offerings, aiming to achieve specific, realistic sales targets in alignment with broader commercial and business targets, while adhering to client budget constraints.
- Develops a comprehensive plan to engage stakeholders in client organizations, identifying and understanding roles, priorities, and concerns of key figures as buyers and influencers.
- Establishes and maintains relationships with small client accounts, actively listening and understanding their unique requirements and preferences, consistently offering tailored products or solutions, and establishing a feedback system for ongoing improvement.
- Manages financial aspects such as budgeting, pricing strategies, and contract negotiations, ensuring profitability, managing discounts and special deals, and aligning pricing strategies with market conditions and client budget limitations.
- Serves as the primary liaison for small client accounts within the company, coordinating across various departments to address client needs effectively and ensure high levels of satisfaction.
- Oversees the delivery process of products to clients, promptly resolving any issues or conflicts to maintain a positive client experience and prevent escalation of potential problems.
- Identifies and leverages opportunities to deepen existing client relationships through cross-selling and upselling techniques within the scope of small-sized client budgets, and utilizes their network to attract new small-sized clients.
- Tracks and monitors KPIs and metrics for both the portfolio and individual accounts (e.g., quarterly sales results, annual forecasts), to pinpoint areas for improvement and regularly reports insights to Country / Channel Sales Management.
- Proactively monitors sales data, market trends, and competitor activities, utilizing this information to refine sales strategies, identify growth opportunities, and make informed recommendations for sales optimization.
GENERAL SKILLS
- Communication & Impact
- Problem Solving & Decision Making
- Leading People
- Planning & Managing Priorities
- Customer Orientation
TECHNICAL COMPETENCIES
- Sales & Commercial Strategy - Foundational Knowledge
- Pricing Strategy & Management - Foundational Knowledge
- Sales Analysis & Forecasting - Foundational Knowledge
- Commercial Planning & Budgeting - Full Knowledge & Application
- Prospect Development & Qualification - Intermediate Knowledge & Application
- Sales Negotiation & Closing - Full Knowledge & Application
- Fostering Client Relationship - Full Knowledge & Application
- Contract Management - Foundational Knowledge
- Category Management - Foundational Knowledge
- Trade Marketing & Channel Activation - Foundational Knowledge
- Shopper Marketing - Foundational Knowledge
- Merchandising - Foundational Knowledge
Micro Markets Business Development Manager employer: Luigi Lavazza SPA
Contact Detail:
Luigi Lavazza SPA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Micro Markets Business Development Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its competitors, and come armed with questions that show you’re genuinely interested. Tailor your answers to highlight how your skills can help them grow their small client accounts.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for managing those small-sized customer relationships.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Micro Markets Business Development Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Micro Markets Business Development Manager role. Highlight your experience in managing client relationships and developing sales strategies that align with the job description.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to drive sales growth and customer satisfaction. Use numbers and metrics where possible to make your impact clear.
Be Personable: We want to see your personality shine through! Use a friendly tone in your application, and don’t hesitate to express your passion for building client relationships and solving problems.
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to the right people and shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Luigi Lavazza SPA
✨Know Your Clients
Before the interview, research the company’s small-sized client accounts. Understand their needs and preferences, and think about how you can tailor your approach to meet those specific requirements. This will show that you’re proactive and ready to engage with clients effectively.
✨Showcase Your Sales Strategy Skills
Be prepared to discuss your experience with developing sales plans and strategies. Bring examples of how you've successfully managed client relationships in the past, focusing on your ability to achieve sales growth while adhering to budget constraints. This will demonstrate your capability to align with the company's goals.
✨Engagement is Key
Highlight your skills in stakeholder engagement during the interview. Discuss how you identify key figures within client organisations and how you’ve built relationships with them. This will illustrate your understanding of the importance of communication and relationship management in driving sales.
✨Data-Driven Decisions
Prepare to talk about how you track and monitor KPIs and metrics. Share examples of how you’ve used data to refine sales strategies or identify growth opportunities. This shows that you’re analytical and can make informed decisions that benefit both the company and its clients.