At a Glance
- Tasks: Lead a remote team, ensuring top-notch service for Turkish-speaking players.
- Company: Join Lugano Ltd, a dynamic company focused on delivering exceptional customer experiences.
- Benefits: Enjoy flexible remote work, competitive pay, and opportunities for professional growth.
- Other info: Be part of a 24/7 operation with a supportive and collaborative culture.
- Why this job: Make a real difference in customer service while leading a passionate team.
- Qualifications: Fluency in Turkish and prior call center leadership experience required.
The predicted salary is between 29700 - 36300 £ per year.
Lugano ltd is seeking a Turkish-speaking Call Center Lead to supervise our front-line team serving Turkish-speaking players.
The role is remote and focuses on day-to-day shift operations, quality assurance, and handling escalated cases to deliver fast, professional experiences.
You will blend hands-on support with people leadership to keep a 24/7 operation running smoothly.
Prior call center leadership and Turkish fluency are essential for success in this role.
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Remote Turkish Call Center Lead (24/7 Ops) employer: Lugano ltd
Lugano Ltd is an exceptional employer that values its employees by fostering a dynamic and supportive work culture, especially for those in leadership roles like the Remote Turkish Call Center Lead. With a focus on professional development and a commitment to providing top-notch service to our Turkish-speaking players, we offer flexible remote working arrangements, competitive benefits, and opportunities for growth within a 24/7 operational framework. Join us to be part of a team that prioritises excellence and employee well-being.
