Drive value creation in the global aviation aftermarket – as part of our dynamic team in London, actively shaping our surplus trading business and building strong customer partnerships across the UK and beyond.
Tasks
- Negotiate, manage purchase/sale of packages and components
- Maintain and grow vendor and customer relationships
- Monitor markets; identify new sourcing and business opportunities
- Forecast, track, and deliver surplus projects
- Evaluate packages; prepare management decision memos
- Act as interface between suppliers, customers and internal teams
- Source surplus parts from airlines, MROs, lessors and brokers
- Track project progress; drive corrective actions
- Coordinate with account managers; share market insights
- Own account P&L; control costs and report performance
- Strengthen financial analysis, negotiation and CRM/SRM practices
- Collaborate with sales, trading, procurement and supply chain
- Resolve discrepancies proactively; ensure process compliance
- Conduct performance reviews; use SAP/ELO/MFG-Pro
Benefits
- Development programs / Training options
- Flight privileges
- Medical Insurance
- Hybrid working possible
- Flexible working hoursCompany pension plan
Requirements
- 1–2 years experience in aviation, customer service, or contract management
- Fluent English; German or Spanish is a plus
- Strong MS Office skills (Excel, Word, PowerPoint); solid presentation skills
- Strong analytical mindset and business acumen
- Cost- and quality-focused, productivity-driven
- Excellent communication and problem‑solving skills
- Able to work under pressure; flexible and adaptable
- Strong negotiation, interpersonal, and conflict management skills
- Customer-oriented with high professionalism
- Reliable, committed, and accountable
- Team player with intercultural awareness
- Self-driven, proactive, and quick to learn
Key Account Manager Surplus employer: Lufthansa Technik
Lufthansa Technik is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets tradition in the aviation industry. With a strong focus on employee development through tailored programmes and a commitment to work-life balance with hybrid working options, we empower our team members to thrive both personally and professionally. Join us to be part of a collaborative culture that values your contributions and fosters meaningful relationships within the global aviation aftermarket.