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- Tasks: Support individuals with diverse needs, promoting dignity and independence in their daily lives.
- Company: Join Iris Care Group, the largest independent health and social care provider in the region.
- Benefits: Enjoy 28 days holiday, industry-leading training, and a supportive work environment.
- Why this job: Make a real difference in people's lives while working in a rewarding and fulfilling role.
- Qualifications: Excellent communication skills and experience supporting individuals with mental health or learning disabilities.
- Other info: Earn up to £1000 for referring friends and access free accredited qualifications.
The predicted salary is between 24000 - 36000 £ per year.
We have an exciting opportunity for a Support Worker to join a brand new team at Ty Pentyrch on the outskirts of Cardiff
Are you looking for a rewarding career? At Iris Care Group, you\’ll go home knowing that you\’ve made a difference in peoples lives. Employing over 1,600 people, Iris Care Group is the largest independent health and social care provider across the Southwest of England and South Wales. We provide innovative, effective, and forward-thinking care for adults with specialist mental healthcare needs.
With over 90% of staff saying they enjoy their job; we are proud to have created environments where our staff feel rewarded and fulfilled.
What will you receive?
- Holiday allowance of 216 hours (28 days) per annum paid inclusive of bank holidays, with additional holidays for long service
- Industry-leading training
- Employee Assistance Program – free 24/7 confidential helpline (domestic, financial, legal, health support, etc.)
- High street retail discount scheme
- Free on-site parking and uniform
- Friendly and supportive work environment
- No zero-hour contract
- Overtime opportunities
- Free enrolment on to accredited qualifications such as QCF
Iris Care Group also offers a \’refer a friend\’ scheme: where you could earn as much as £1000* for everyone you successfully introduce.
About your role
Are you a caring, energetic, enthusiastic individual who enjoys working as part of a team? Are you looking for a job that makes a difference, a job you can feel proud of? Then a role as a Support Worker could be just right for you.
As a Support Worker, you will be supporting individuals with Autism, Learning Disabilities, Behaviours of concern, Physical Disabilities, Mental Health, Epilepsy and Complex Needs. The people we support within our services are more likely to display challenging behaviour towards you, so the ability to remain calm in all situations would be essential.
Role Responsibilities
- Provide support in a way that is respectful, promotes dignity and independence.
- Provide support in any location appropriate to meet the needs of the people we support.
- Communicating with the people you support using appropriate communication methods.
- Assisting with individuals\’ care, including personal care.
- Participating in the development and implementation of support plans.
- Assisting the people we support with household activities.
- Recording and completing any appropriate documentation.
Role Requirements
- Excellent communication skills, as well as excellent listening skills, as you will be supporting people who use various methods of communication.
- Knowledge and experience in supporting individuals with Mental Health, Learning Disabilities or Challenging Behaviour is essential.
- Good comprehension of English language including literacy and numerical skills i.e., GCSE level or equivalent.
- Ongoing commitment to own personal development and training
- Driving licence required due to location
Support Worker - Ty Pentyrch employer: Ludlow Street Healthcare
Contact Detail:
Ludlow Street Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Ty Pentyrch
✨Tip Number 1
Get to know the company! Research Iris Care Group and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to support work. Think about scenarios where you've demonstrated patience and empathy, as these qualities are key in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Ty Pentyrch.
We think you need these skills to ace Support Worker - Ty Pentyrch
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Support Worker role shine through. We want to see that you genuinely care about making a difference in people's lives, so share any relevant experiences or motivations that drive you.
Tailor Your CV: Make sure your CV is tailored specifically for this role. Highlight your experience with individuals who have mental health needs or learning disabilities, and don’t forget to mention any relevant qualifications or training you've completed.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Ludlow Street Healthcare
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Worker and the specific needs of individuals with Autism, Learning Disabilities, and Mental Health issues. Familiarise yourself with the values of Iris Care Group and think about how your experiences align with their mission.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare examples that demonstrate your ability to communicate effectively with diverse individuals. Think about times when you've adapted your communication style to meet someone's needs or resolved a challenging situation.
✨Stay Calm Under Pressure
Given that you'll be supporting individuals who may display challenging behaviour, be ready to discuss how you handle stressful situations. Share specific instances where you remained calm and composed, highlighting your problem-solving skills and resilience.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Inquire about the training opportunities, team dynamics, or how they support staff wellbeing. It’s a great way to demonstrate your enthusiasm for making a difference.