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For Companies At a Glance
- Tasks: Engage customers, maintain store appearance, and support in-store events.
- Company: Join Lucy & Yak, a brand committed to sustainability and ethical fashion.
- Benefits: Earn £12.60 per hour with flexible part-time hours and a fun work environment.
- Other info: Temporary role for 3 months, starting ASAP in Castleford.
- Why this job: Be part of a vibrant team, connect with customers, and promote sustainable fashion.
- Qualifications: Friendly, team-oriented individuals with a passion for customer service; retail experience is a plus.
Overview
We are looking for a PART TIME, Temporary Sales Assistant to join the team & work in our Castleford Outlet Store.
As a Retail Store Assistant at Lucy & Yak, you are committed to creating an exceptional in-store experience for our customers. Your role involves becoming a Lucy & Yak expert, offering top-notch customer service, maintaining a well-stocked and visually appealing store, and actively engaging with our Lucy & Yak community.
Responsibilities
- You’ll become an expert on all things Lucy & Yak, including our products, sizing, and our commitment to sustainability and ethics.
- Be the friendly face of Lucy & Yak, greeting and welcoming customers with your warmth & positivity
- Provide exceptional assistance, promptly addressing customer queries & ensuring their needs are met
- Customer happiness is your top priority – you’ll go the extra mile to make every shopping experience memorable
- General shop floor responsibilities such as restocking, keeping the shop clean, tidy and inviting.
- Working in the back areas when required to help put away deliveries & to keep the stockroom & staff area clear, tidy & organised
- Support in creating fun and engaging content as a team for the Lucy & Yak Store Instagram, as well as responding to customers queries & interactions
- Support with working in-store events, including evening work when required, to make them enjoyable and memorable for our customers
- Support in always making the store a safe place for customers and our team through following our H&S best practice
Qualifications
- A people person: You thrive on building connections and making customers feel at home.
- Friendly and approachable: Your warm demeanour and welcoming attitude are infectious!
- Passion for our brand: You\\\’re excited about Lucy & Yak\\\’s mission, products, and values.
- Team player: You enjoy working with others as part of a team.
- A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you.
- Previous retail or customer facing experience is desirable but not essential
- Knowledge of Lucy & Yak as a brand and our products would be a massive bonus!!
The fine print
- £12.60 per hour
- 8 hours per week
- 3 month contract
- Based in Castledford
- Start date ASAP
Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications.
Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process.
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Store Sales Assistant (Temporary) employer: Lucy & Yak, Ltd.
Contact Detail:
Lucy & Yak, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Sales Assistant (Temporary)
✨Tip Number 1
Familiarise yourself with Lucy & Yak's products and values. Understanding their commitment to sustainability and ethics will not only help you in conversations with customers but also show your genuine interest in the brand.
✨Tip Number 2
Engage with the Lucy & Yak community on social media. By interacting with their posts and understanding customer feedback, you'll be better equipped to provide exceptional service and contribute to in-store events.
✨Tip Number 3
Prepare to showcase your people skills during any interviews or interactions. Think of examples where you've gone above and beyond for customers, as this aligns perfectly with the role's focus on customer happiness.
✨Tip Number 4
Be ready to demonstrate your teamwork abilities. Since the role involves working closely with others, think of ways you've successfully collaborated in past experiences, whether in retail or other settings.
We think you need these skills to ace Store Sales Assistant (Temporary)
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to research Lucy & Yak. Familiarise yourself with their products, values, and commitment to sustainability. This knowledge will help you tailor your application and show your passion for the brand.
Craft a Personalised Cover Letter: Write a cover letter that highlights your enthusiasm for the role and the company. Mention specific aspects of Lucy & Yak that resonate with you, and explain how your skills and experiences make you a great fit for the Store Sales Assistant position.
Highlight Relevant Experience: Even if you don't have direct retail experience, emphasise any customer service roles or teamwork experiences you've had. Showcase your ability to connect with people and provide excellent service, as these are key qualities for this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lucy & Yak, Ltd.
✨Know Your Stuff
Familiarise yourself with Lucy & Yak's products, values, and commitment to sustainability. Being able to discuss these topics confidently will show your passion for the brand and impress the interviewers.
✨Show Your People Skills
As a Store Sales Assistant, you'll need to connect with customers. Prepare examples of how you've provided excellent customer service in the past, highlighting your friendly and approachable nature.
✨Demonstrate Team Spirit
Emphasise your ability to work well in a team. Share experiences where you collaborated with others to achieve a common goal, as this role requires a strong team player.
✨Be Ready for Scenarios
Think about potential customer interactions or challenges you might face in the store. Prepare to discuss how you would handle these situations, showcasing your problem-solving skills and commitment to customer happiness.