Store Sales Assistant in Nottingham

We are looking for a PART TIME Sales Assistant to join the team & work in our Nottingham Store!

As a Retail Store Assistant at Lucy & Yak, you are committed to creating an exceptional in-store experience for our customers. Your role involves becoming a Lucy & Yak expert, offering top-notch customer service, maintaining a well-stocked and visually appealing store, and actively engaging with our Lucy & Yak community.

What you’ll be doing…

• You’ll become an expert on all things Lucy & Yak, including our products, sizing, and our commitment to sustainability and ethics.
• Be the friendly face of Lucy & Yak, greeting and welcoming customers with your warmth & positivity.
• Provide exceptional assistance, promptly addressing customer queries & ensuring their needs are met.
• Customer happiness is your top priority – you’ll go the extra mile to make every shopping experience memorable.
• General shop floor responsibilities such as restocking, keeping the shop clean, tidy and inviting.
• Working in the back areas when required to help put away deliveries & to keep the stockroom & staff area clear, tidy & organised.
• Support in creating fun and engaging content as a team for the Lucy & Yak Store Instagram, as well as responding to customers queries & interactions.
• Support with working in-store events, including evening work when required, to make them enjoyable and memorable for our customers.
• Support in always making the store a safe place for customers and our team through following our H&S best practice.

What are we looking for?

• A people person: You thrive on building connections and making customers feel at home.
• Friendly and approachable: Your warm demeanour and welcoming attitude are infectious!
• Passion for our brand: You\’re excited about Lucy & Yak\’s mission, products, and values.
• Team player: You enjoy working with others as part of a team.
• A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to