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- Tasks: Create an amazing in-store experience and engage with our vibrant community.
- Company: Join the friendly team at Lucy & Yak, a brand committed to sustainability.
- Benefits: Earn £12.60 per hour with flexible hours and a fun work environment.
- Other info: Opportunity to create engaging content for social media and participate in exciting events.
- Why this job: Be part of a mission-driven brand and make customers smile every day.
- Qualifications: A passion for people and a love for our brand; retail experience is a plus.
The predicted salary is between 12 - 13 £ per hour.
We are looking for a part time Sales Assistant to join the team & work in our Exeter store! As a Retail Store Assistant at Lucy & Yak, you are committed to creating an exceptional in-store experience for our customers. Your role involves becoming a Lucy & Yak expert, offering top-notch customer service, maintaining a well-stocked and visually appealing store, and actively engaging with our Lucy & Yak community.
What you'll be doing...
- You’ll become an expert on all things Lucy & Yak, including our products, sizing, and our commitment to sustainability and ethics.
- Be the friendly face of Lucy & Yak, greeting and welcoming customers with your warmth & positivity.
- Provide exceptional assistance, promptly addressing customer queries & ensuring their needs are met.
- Customer happiness is your top priority - you’ll go the extra mile to make every shopping experience memorable.
- General shop floor responsibilities such as restocking, keeping the shop clean, tidy and inviting.
- Working in the back areas when required to help put away deliveries & to keep the stockroom & staff area clear, tidy & organised.
- Support in creating fun and engaging content as a team for the Lucy & Yak Store Instagram, as well as responding to customers queries & interactions.
- Support with working in-store events, including evening work when required, to make them enjoyable and memorable for our customers.
- Support in always making the store a safe place for customers and our team through following our H&S best practice.
What are we looking for?
- A people person: You thrive on building connections and making customers feel at home.
- Friendly and approachable: Your warm demeanour and welcoming attitude are infectious!
- Passion for our brand: You're excited about Lucy & Yak's mission, products, and values.
- Team player: You enjoy working with others as part of a team.
- A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you.
- Previous retail or customer facing experience is desirable but not essential.
- Knowledge of Lucy & Yak as a brand and our products would be a massive bonus!!
The fine print
- £12.60 per hour
- 8 hours per week
- Based in Exeter
- Start date tbc
- Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications.
- Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process.
Store Sales Assistant in Exeter employer: Lucy & Yak, Ltd.
Contact Detail:
Lucy & Yak, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Sales Assistant in Exeter
✨Tip Number 1
Get to know Lucy & Yak inside out! Familiarise yourself with our products, values, and sustainability efforts. This way, when you chat with us during the interview, you can show off your passion and knowledge about the brand.
✨Tip Number 2
Be yourself and let your personality shine! We love friendly faces who can connect with customers. During your interview, don’t be afraid to share your experiences and how you’ve made customers feel special in the past.
✨Tip Number 3
Show us your team spirit! We’re all about collaboration here at Lucy & Yak. Share examples of how you’ve worked well in a team before, and how you can contribute to creating a fun and engaging atmosphere in-store.
✨Tip Number 4
Apply through our website for the best chance! It’s super easy, and we’ll get to see your application directly. Plus, it shows you’re keen on joining our community right from the start!
We think you need these skills to ace Store Sales Assistant in Exeter
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for Lucy & Yak shine through in your application! Share why you love our brand and how our values resonate with you. We want to see that you're genuinely excited about joining our team.
Be Personable: Remember, we’re looking for a people person! Use a friendly tone in your writing and don’t be afraid to let your personality come through. Show us that you can connect with customers and make them feel at home.
Highlight Relevant Experience: Even if you don’t have direct retail experience, think about any customer-facing roles you've had. Share those experiences and how they’ve prepared you to provide exceptional service at Lucy & Yak.
Apply Through Our Website: Make sure to submit your application through our website! It’s the best way for us to receive your details and get you into the process. Plus, it shows you’re keen to join the Lucy & Yak family!
How to prepare for a job interview at Lucy & Yak, Ltd.
✨Know Your Stuff
Before the interview, dive deep into everything Lucy & Yak. Familiarise yourself with their products, sizing, and commitment to sustainability. This knowledge will not only impress but also show your genuine passion for the brand.
✨Show Your People Skills
As a Store Sales Assistant, being friendly and approachable is key. During the interview, demonstrate your ability to connect with others. Share examples of how you've made customers feel welcome in past roles or situations.
✨Be Ready to Share Ideas
Think about how you can contribute to the store's Instagram and in-store events. Bring some fun and engaging content ideas to the table. This shows you're proactive and excited about being part of the team!
✨Emphasise Team Spirit
Lucy & Yak values teamwork, so highlight your experiences working collaboratively. Talk about how you’ve supported colleagues in previous jobs and how you can contribute to a positive team environment.