Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Store Manager in creating an exceptional shopping experience and leading a dynamic team.
- Company: Join Lucy & Yak, a vibrant brand focused on sustainability and community.
- Benefits: Competitive salary, part-time hours, and a fun work environment.
- Other info: Opportunity to engage with the community and drive sales growth.
- Why this job: Be a key player in a brand that values customer connection and team development.
- Qualifications: Experience in customer service and team management is essential.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for an amazing Assistant Manager to support the Canterbury Store Manager & team! As an Assistant Manager at Lucy & Yak, you play a key role in the overall success of the store. You will work collaboratively with the Store Manager to create an exceptional shopping experience that reflects Lucy & Yak’s values and grows our brand community. You are an expert in customer service & shop standards. Within your role you train, develop, motivate and support your team to excel in all areas from day to day operations to smashing your stores KPIs.
What you’ll be doing
- Customer-Centric Approach: Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. Foster a customer-focused culture within the store, ensuring every interaction exceeds expectations and creates exciting memorable experiences.
- Team Development, Coaching & Training: Lead by example, promoting a positive and dynamic work environment. Motivate and inspire team members to achieve individual and collective goals. Provide instant feedback to team members, acting as a coach to enhance individual and team performance. Support the store manager in recruiting, training, and developing a high‑performing team, making sure the team represents the brand in the best way possible.
- Sales: Partner with the Store Manager to meet sales targets and KPIs. Work with the Store Manager to implement strategies to drive sales growth and enhance the customer shopping experience.
- Operational Support: Oversee daily store operations, including opening and closing procedures. Support the planning and running of evening and collaboration events, contributing to a vibrant in‑store atmosphere. Create and manage staff rotas to ensure adequate shop floor coverage, including leave approvals. Support the Store Manager in implementing and maintaining merchandising standards, ensuring the shop always looks as exciting and colourful as well as accessible to our customers.
- Stock Management: Assist with effective stock management to optimise inventory levels. Contribute to minimising stock discrepancies and ensuring product availability. Arrange & plan stock takes and recalls with your Store Manager.
- Community Engagement: Organise, plan & run evening and collaborative events with the Store Manager, contributing to a vibrant in‑store atmosphere. Build an engaged community by connecting with customers both in‑store and through social media.
What are we looking for?
- A people person: You thrive on building connections and making customers feel at home.
- Friendly and approachable: Your warm demeanour and welcoming attitude are infectious!
- Passion for our brand: You’re excited about Lucy & Yak's mission, products, and values.
- A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you.
- Team Coach: You enjoy motivating and coaching a team supporting them to learn and grow, always leading by example and spreading your knowledge and enthusiasm.
- Previous customer‑facing supervisory/team management experience is essential.
- 2yrs of customer‑facing experience is essential.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Proven ability to drive sales and achieve targets.
- Good understanding of social media platforms (Instagram, Facebook, TikTok, etc).
- Confident, responsible, adaptable individuals that enjoy the challenge of creative problem solving & thinking on their feet.
The fine print: Salary based on experience. Part time - 30hr per week. Based in Canterbury. Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications.
Assistant Store Manager in Canterbury employer: Lucy & Yak, Ltd.
Contact Detail:
Lucy & Yak, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Canterbury
✨Tip Number 1
Get to know Lucy & Yak inside out! Familiarise yourself with our products, values, and community engagement. When you walk into that interview, show us your passion for the brand and how you can enhance the customer experience.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be leading a team and interacting with customers daily. Think of examples where you've motivated others or created memorable experiences, and be ready to share those stories.
✨Tip Number 3
Show us your sales savvy! Be prepared to discuss strategies you've used in the past to drive sales and meet targets. We want to see how you can contribute to our store's success and help us smash those KPIs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the Lucy & Yak family. Let’s make it happen!
We think you need these skills to ace Assistant Store Manager in Canterbury
Some tips for your application 🫡
Show Your Passion for the Brand: When you're writing your application, let your enthusiasm for Lucy & Yak shine through! Share why you love our products and values, and how they resonate with you. This will help us see that you're not just looking for any job, but that you're genuinely excited about being part of our team.
Highlight Your Customer Service Skills: Since this role is all about creating exceptional shopping experiences, make sure to showcase your customer service expertise in your application. Give examples of how you've gone above and beyond for customers in the past, and how you can bring that same energy to our store.
Demonstrate Your Leadership Experience: As an Assistant Manager, you'll be leading a team, so it's crucial to highlight your previous supervisory or team management experience. Talk about how you've motivated and developed team members, and how you plan to inspire others at Lucy & Yak.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and it helps us keep track of all applications. Plus, it shows that you're proactive and keen to join our community!
How to prepare for a job interview at Lucy & Yak, Ltd.
✨Know Your Stuff
Before the interview, dive deep into everything Lucy & Yak. Familiarise yourself with their products, sustainability efforts, and brand values. This knowledge will not only impress the interviewers but also show your genuine passion for the brand.
✨Showcase Your People Skills
As an Assistant Store Manager, you'll be all about building connections. Prepare examples of how you've successfully motivated and coached a team in the past. Highlight your ability to create a positive atmosphere and how you’ve gone above and beyond for customers.
✨Demonstrate Sales Savvy
Be ready to discuss strategies you've used to drive sales and meet KPIs in previous roles. Think of specific instances where your actions led to increased sales or improved customer experiences, and be prepared to share those stories.
✨Engage with Community
Lucy & Yak values community engagement, so come prepared with ideas on how you could organise events or connect with customers both in-store and online. Show that you understand the importance of building a vibrant community around the brand.