Store Leader & Customer Experience Coach in Brighton
Store Leader & Customer Experience Coach

Store Leader & Customer Experience Coach in Brighton

Brighton Full-Time 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team to create an exceptional shopping experience for customers.
  • Company: Dynamic retail company with a focus on customer satisfaction.
  • Benefits: Part-time role with 30 hours per week and opportunities for growth.
  • Why this job: Join a passionate team and make a real impact on customer experiences.
  • Qualifications: Previous supervisory experience and a love for the brand are essential.
  • Other info: Exciting environment with a chance to develop leadership skills.

The predicted salary is between 13 - 16 £ per hour.

A vibrant retail company is seeking an Assistant Manager for their Brighton store. In this role, you will support the Store Manager and lead the team to create an exceptional shopping experience. You will be responsible for training, motivating, and coaching team members while driving sales and ensuring excellent customer service. A passion for the brand and previous supervisory experience are essential. This part-time role offers 30 hours per week.

Store Leader & Customer Experience Coach in Brighton employer: Lucy & Yak, Ltd.

Join a vibrant retail company in Brighton, where we prioritise employee growth and a dynamic work culture. As a Store Leader & Customer Experience Coach, you'll benefit from comprehensive training programmes, a supportive team environment, and the opportunity to make a real impact on customer satisfaction and sales. We believe in recognising talent and providing pathways for career advancement, making us an excellent employer for those seeking meaningful and rewarding employment.
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Contact Detail:

Lucy & Yak, Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Leader & Customer Experience Coach in Brighton

✨Tip Number 1

Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your pitch! When you get the chance to chat with the hiring manager or team, be ready to share your passion for retail and how your previous experience aligns with the role. Confidence is key!

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might just land you a recommendation when applying through our website.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Store Leader & Customer Experience Coach in Brighton

Team Leadership
Coaching Skills
Sales Management
Customer Service Excellence
Training and Development
Motivational Skills
Retail Experience
Brand Passion

Some tips for your application 🫡

Show Your Passion: Let your enthusiasm for the brand shine through in your application. We want to see how much you love what we do and how that passion can translate into an amazing shopping experience for our customers.

Highlight Your Experience: Make sure to showcase any previous supervisory roles you've had. We’re looking for someone who can lead and motivate a team, so share specific examples of how you've done this in the past.

Tailor Your Application: Don’t just send a generic application! We want to see how your skills and experiences align with the Store Leader role. Take the time to customise your CV and cover letter to reflect the job description.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.

How to prepare for a job interview at Lucy & Yak, Ltd.

✨Know the Brand Inside Out

Before your interview, make sure you research the company thoroughly. Understand their values, products, and what makes them stand out in the retail market. This will not only help you answer questions more effectively but also show your genuine passion for the brand.

✨Showcase Your Leadership Skills

As a Store Leader & Customer Experience Coach, you'll need to demonstrate your ability to motivate and train a team. Prepare examples from your previous supervisory roles where you've successfully led a team, resolved conflicts, or improved customer service. Be ready to discuss your coaching style and how you inspire others.

✨Prepare for Customer Service Scenarios

Expect questions about handling difficult customer situations. Think of specific instances where you've turned a negative experience into a positive one. This will highlight your problem-solving skills and commitment to excellent customer service, which is crucial for this role.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your interest in the position and helps you gauge if the company culture aligns with your values.

Store Leader & Customer Experience Coach in Brighton
Lucy & Yak, Ltd.
Location: Brighton

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