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For Companies At a Glance
- Tasks: Lead and inspire retail teams while driving sales and creating memorable customer experiences.
- Company: Join the vibrant Lucy & Yak team, a rapidly growing brand in retail.
- Benefits: Enjoy a competitive salary, hybrid work, and a 4-day work week.
- Other info: Travel across the UK and embrace a supportive, energetic workplace culture.
- Why this job: Be a key player in a dynamic environment where your leadership makes a real impact.
- Qualifications: 5+ years in retail management with a passion for people and customer experience.
The predicted salary is between 42000 - 45000 £ per year.
We have an exciting opportunity for an Area Manager to join the Lucy & Yak Retail Team! Ready to bring your fabulous retail energy to a rapidly growing brand? If you are enthusiastic about retail and have a fantastic track record of developing winning teams in a fast-paced business, we want to hear from you!
Joining our close knit Retail Team, you will be the ultimate champion of the in-store experience and the driving force behind the business performance across your patch of stores. You will be responsible for driving and tracking key objectives to smash our sales and financial goals, all while supporting our stores in spreading brand joy through truly memorable customer experiences. You will oversee all the magic, managing profit, people, and processes throughout your area. Above all, you are an inspiring leader who loves nothing more than to grow, develop, and uplift motivated and energetic teams.
What will you be doing?
- Brand: Live and breathe our brand by modelling the company's behaviours, vision, mission, and values every single day. Empower our Store Teams to boost brand awareness and deep affinity at every possible customer touchpoint. Team up with the Head of Retail to dream up, drive, and review brilliant retail operations.
- Experience: Be fiercely people-driven by fostering a customer-centric culture where every single interaction goes above and beyond, creating meaningful and memorable experiences. Level up our customer interactions by fully implementing and championing the unique Lucy & Yak Customer Experience. Support your Store Managers in nailing their merchandising, keeping our core brand message consistent while letting each store's unique personality, creativity, and style shine bright.
- Sales: Take charge of the financial health and profitability of your area, driving revenue and completely exceeding targets. Keep a sharp eye on sales and costs, actively coaching your Store Managers to boost their own commercial superpowers and financial acumen. Gather and research business insights from your area to formulate regular, action-packed trade analyses and feedback loops.
- Team: Hit the road for weekly store visits to cheer on, manage, and inspire your team members! You'll lead by example, dish out instant feedback and coaching, and nurture a deeply supportive, positive work environment. Be the ultimate day-to-day rock for your Store Managers, ensuring all objectives are smashed, standards are sparkling, and store teams are perfectly set up for success. Partner with the Head of Retail to brilliantly launch compliance practices, policies, and exciting new training initiatives.
What are we looking for?
- Passion for our Lucy & Yak: You are absolutely buzzing about Lucy & Yak's mission, our products, and our core values.
- A people person: You love building connections and have a natural knack for making both customers and team members feel right at home. You're an incredible leader who enjoys motivating a crowd, sparking collaboration, and hitting shared goals. Plus, your interpersonal skills are top‑note when mixing with wonderfully diverse personalities.
- Thrives in the Buzz: You are excited by the desire to work in a fast‑paced, growing, and highly entrepreneurial environment. You possess strong organization, time management, and prioritisation skills to keep all the plates spinning smoothly. You bring a stellar track record of developing strong talent and guiding teams through fast‑paced changes, complete with solid experience navigating various HR and ER situations. You bring 5+ years of customer‑facing management experience under your belt, with a proven track record of leading multiple retail sites and opening new stores.
- Ready to Roam: You are willing and available to travel across the UK, with the flexibility to work weekends depending on what the business needs. You've got the financial management experience needed to drive top‑line sales, decode reporting data, manage payroll budgets, and confidently control expenses. Based in south of UK (desirable).
The Details
- Salary £42,000 - £45,000 per annum
- Hybrid/Remote role with frequent travel to our Retail Stores
- Permanent full‑time role
- 4 day/30 hour week with full time salary
See our careers homepage for a full list of our perks and benefits!
Area Manager in Brighton employer: Lucy & Yak, Ltd.
Contact Detail:
Lucy & Yak, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager in Brighton
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Lucy & Yak's mission and values. Show us how you can embody our brand spirit and make it shine in your area.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get the inside scoop on the company culture. This will help you tailor your approach and show us you're genuinely interested.
✨Tip Number 3
Prepare some killer questions for your interview! Ask about team dynamics, store challenges, or upcoming projects. This shows us you're not just here for a job, but you want to be part of our journey.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re keen on being part of the Lucy & Yak family right from the start.
We think you need these skills to ace Area Manager in Brighton
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for Lucy & Yak shine through! We want to see how much you love our mission and products, so don’t hold back on sharing your excitement.
Tailor Your Experience: Make sure to highlight your relevant experience in retail management. We’re looking for someone who can develop teams and drive sales, so share specific examples of how you've done this in the past!
Be Personable: Remember, we’re all about building connections! Use a friendly tone in your application to show us that you’re a people person who can easily connect with both customers and team members.
Apply Through Our Website: We encourage you to apply directly through our careers homepage. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our fabulous team!
How to prepare for a job interview at Lucy & Yak, Ltd.
✨Know the Brand Inside Out
Before your interview, dive deep into Lucy & Yak's mission, values, and products. Show your enthusiasm for the brand by discussing how you can embody its spirit and drive brand awareness in your area.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in fast-paced environments. Highlight specific instances where you've motivated your team, improved performance, or created memorable customer experiences.
✨Be Data-Driven
Brush up on your financial management skills and be ready to discuss how you've used data to drive sales and profitability. Bring insights from your previous roles that demonstrate your ability to analyse trade data and implement effective strategies.
✨Emphasise Your People Skills
As a people person, share stories that illustrate your ability to connect with diverse personalities. Discuss how you've fostered a positive work environment and supported your team through challenges, ensuring everyone feels valued and motivated.