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For Companies At a Glance
- Tasks: Assist customers, maintain store appearance, and engage with the community.
- Company: Join Lucy & Yak, a brand committed to sustainability and ethical fashion.
- Benefits: Earn £12.60 per hour with flexible part-time hours in a vibrant team environment.
- Why this job: Be part of a fun, supportive team while making shopping memorable for customers.
- Qualifications: A friendly attitude and passion for our brand; retail experience is a plus.
- Other info: 3-month contract based in Canterbury, with potential for future opportunities.
We are looking for a PART TIME Sales Assistant to join the team & work in our Canterbury store on a 3 month contract.
As a Retail Store Assistant at Lucy & Yak, you are committed to creating an exceptional in-store experience for our customers. Your role involves becoming a Lucy & Yak expert, offering top-notch customer service, maintaining a well-stocked and visually appealing store, and actively engaging with our Lucy & Yak community.
What You\’ll Be Doing…
- You’ll become an expert on all things Lucy & Yak, including our products, sizing, and our commitment to sustainability and ethics.
- Be the friendly face of Lucy & Yak, greeting and welcoming customers with your warmth & positivity
- Provide exceptional assistance, promptly addressing customer queries & ensuring their needs are met
- Customer happiness is your top priority – you’ll go the extra mile to make every shopping experience memorable
- General shop floor responsibilities such as restocking, keeping the shop clean, tidy and inviting.
- Working in the back areas when required to help put away deliveries & to keep the stockroom & staff area clear, tidy & organised
- Support in creating fun and engaging content as a team for the Lucy & Yak Store Instagram, as well as responding to customers queries & interactions
- Support with working in-store events, including evening work when required, to make them enjoyable and memorable for our customers
- Support in always making the store a safe place for customers and our team through following our H&S best practice
What are we looking for?
- A people person: You thrive on building connections and making customers feel at home.
- Friendly and approachable: Your warm demeanour and welcoming attitude are infectious!
- Passion for our brand: You\’re excited about Lucy & Yak\’s mission, products, and values.
- Team player: You enjoy working with others as part of a team.
- A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you.
- Previous retail or customer facing experience is desirable but not essential
- Knowledge of Lucy & Yak as a brand and our products would be a massive bonus!!
The fine print
- £12.60 per hour
- 8 hours per week
- 3 month fixed term contract
- Based in Canterbury
- Start date ASAP
Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications.
Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process. #J-18808-Ljbffr
Store Sales Assistant (Temporary Contract) employer: Lucy & Yak
Contact Detail:
Lucy & Yak Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Sales Assistant (Temporary Contract)
✨Tip Number 1
Familiarise yourself with Lucy & Yak's products and values. Understanding their commitment to sustainability and ethics will not only help you in conversations with customers but also show your genuine interest in the brand.
✨Tip Number 2
Engage with the Lucy & Yak community on social media. By interacting with their posts and understanding customer feedback, you'll be better equipped to provide exceptional service and create memorable experiences for shoppers.
✨Tip Number 3
Prepare to showcase your people skills during any informal interactions or interviews. Highlight your ability to connect with customers and your enthusiasm for creating a welcoming atmosphere in the store.
✨Tip Number 4
Be ready to discuss how you can contribute to in-store events and content creation for social media. Show your creativity and willingness to engage with the community beyond just sales.
We think you need these skills to ace Store Sales Assistant (Temporary Contract)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Lucy & Yak is looking for in a Store Sales Assistant. Highlight key responsibilities and qualities they value, such as customer service skills and a passion for the brand.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role. Emphasise any previous retail or customer-facing experience, even if it's not extensive, and showcase your ability to create a welcoming environment.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the Lucy & Yak brand and your commitment to providing excellent customer service. Mention specific aspects of the company that resonate with you, such as their sustainability efforts.
Showcase Your Personality: In both your CV and cover letter, let your personality shine through. Since the role requires a friendly and approachable demeanour, use a warm tone and share anecdotes that demonstrate your people skills and team spirit.
How to prepare for a job interview at Lucy & Yak
✨Know Your Stuff
Familiarise yourself with Lucy & Yak's products, values, and commitment to sustainability. Being able to discuss these topics confidently will show your passion for the brand and impress the interviewers.
✨Show Your People Skills
As a Store Sales Assistant, you'll be interacting with customers regularly. Prepare examples of how you've successfully engaged with customers in the past, highlighting your friendly and approachable nature.
✨Demonstrate Team Spirit
Emphasise your ability to work well in a team. Share experiences where you collaborated with others to achieve a common goal, as this role requires a strong team player.
✨Prepare for Situational Questions
Think about how you would handle various customer service scenarios. Be ready to explain how you would go the extra mile for a customer or resolve a potential issue, showcasing your commitment to excellence.
