At a Glance
- Tasks: Engage customers, provide top-notch service, and maintain a vibrant store atmosphere.
- Company: Join Lucy & Yak, a brand committed to sustainability and ethical fashion.
- Benefits: Earn £12.60 per hour with flexible part-time hours in a fun environment.
- Why this job: Be part of a passionate team and create memorable shopping experiences for customers.
- Qualifications: No experience needed, just a friendly attitude and a love for our brand!
- Other info: Temporary contract for 2 months, starting ASAP in Brighton.
We are looking for a PART TIME Sales Assistant to join the team & work in our Brighton Kensington Gardens Store. As a Retail Store Assistant at Lucy & Yak, you are committed to creating an exceptional in-store experience for our customers. Your role involves becoming a Lucy & Yak expert, offering top-notch customer service, maintaining a well-stocked and visually appealing store, and actively engaging with our Lucy & Yak community.
What You'll Be Doing...
- You’ll become an expert on all things Lucy & Yak, including our products, sizing, and our commitment to sustainability and ethics.
- Be the friendly face of Lucy & Yak, greeting and welcoming customers with your warmth & positivity.
- Provide exceptional assistance, promptly addressing customer queries & ensuring their needs are met.
- Customer happiness is your top priority - you’ll go the extra mile to make every shopping experience memorable.
- General shop floor responsibilities such as restocking, keeping the shop clean, tidy and inviting.
- Working in the back areas when required to help put away deliveries & to keep the stockroom & staff area clear, tidy & organised.
- Support in creating fun and engaging content as a team for the Lucy & Yak Store Instagram, as well as responding to customers queries & interactions.
- Support with working in-store events, including evening work when required, to make them enjoyable and memorable for our customers.
- Support in always making the store a safe place for customers and our team through following our H&S best practice.
What are we looking for?
- A people person: You thrive on building connections and making customers feel at home.
- Friendly and approachable: Your warm demeanour and welcoming attitude are infectious!
- Passion for our brand: You’re excited about Lucy & Yak's mission, products, and values.
- Team player: You enjoy working with others as part of a team.
- A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you.
- Previous retail or customer facing experience is desirable but not essential.
- Knowledge of Lucy & Yak as a brand and our products would be a massive bonus!
The fine print
- £12.60 per hour
- 8 hours per week - 2 month contract
- Based in Brighton
- Start date ASAP
Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications.
Store Sales Assistant (TEMP) employer: Lucy & Yak
Contact Detail:
Lucy & Yak Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Sales Assistant (TEMP)
✨Tip Number 1
Familiarise yourself with Lucy & Yak's products and values. Understanding their commitment to sustainability and ethics will not only help you in conversations with customers but also show your genuine interest in the brand.
✨Tip Number 2
Engage with the Lucy & Yak community on social media. By interacting with their posts and sharing your thoughts, you can demonstrate your enthusiasm for the brand and potentially catch the attention of the hiring team.
✨Tip Number 3
Prepare to showcase your people skills during any informal meet-ups or interviews. Think of examples from past experiences where you've gone above and beyond for customer satisfaction, as this aligns perfectly with what they're looking for.
✨Tip Number 4
Be ready to discuss how you can contribute to creating engaging content for their store's Instagram. Having ideas or examples of fun interactions with customers can set you apart as a candidate who understands the brand's community focus.
We think you need these skills to ace Store Sales Assistant (TEMP)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Store Sales Assistant position at Lucy & Yak. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, even if it's not extensive, and showcase your passion for the brand.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for Lucy & Yak and the role. Mention specific aspects of the company that resonate with you, such as their commitment to sustainability, and explain how you can contribute to creating an exceptional in-store experience.
Showcase Your Personality: In your application, let your personality shine through. Since the role requires a friendly and approachable demeanour, use a warm tone and express your excitement about engaging with customers and being part of the team.
How to prepare for a job interview at Lucy & Yak
✨Know Your Stuff
Familiarise yourself with Lucy & Yak's products, values, and commitment to sustainability. Being able to discuss these topics confidently will show your passion for the brand.
✨Be Personable
As a Store Sales Assistant, you'll need to connect with customers. Practice your warm greetings and friendly demeanour to make a great first impression during the interview.
✨Show Your Team Spirit
Emphasise your ability to work well in a team. Share examples of how you've collaborated with others in previous roles, as teamwork is key at Lucy & Yak.
✨Prepare for Scenarios
Think about how you would handle various customer service situations. Be ready to discuss how you'd go the extra mile for a customer or resolve a complaint effectively.