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For Companies At a Glance
- Tasks: Engage customers, provide top-notch service, and maintain a vibrant store atmosphere.
- Company: Join Lucy & Yak, a brand committed to sustainability and ethical fashion.
- Benefits: Earn £12.60 per hour with flexible part-time hours in a fun environment.
- Why this job: Be part of a passionate team and create memorable shopping experiences for our community.
- Qualifications: A friendly attitude and a passion for our brand; retail experience is a plus!
- Other info: Start ASAP in our Bristol store; no closing date but apply early!
We are looking for a PART TIME Sales Assistant to join the team & work in our Bristol Store! As a Retail Store Assistant at Lucy & Yak, you are committed to creating an exceptional in-store experience for our customers. Your role involves becoming a Lucy & Yak expert, offering top-notch customer service, maintaining a well-stocked and visually appealing store, and actively engaging with our Lucy & Yak community.
What You’ll Be Doing:
- You’ll become an expert on all things Lucy & Yak, including our products, sizing, and our commitment to sustainability and ethics.
- Be the friendly face of Lucy & Yak, greeting and welcoming customers with your warmth & positivity.
- Provide exceptional assistance, promptly addressing customer queries & ensuring their needs are met.
- Customer happiness is your top priority - you’ll go the extra mile to make every shopping experience memorable.
- General shop floor responsibilities such as restocking, keeping the shop clean, tidy and inviting.
- Working in the back areas when required to help put away deliveries & to keep the stockroom & staff area clear, tidy & organised.
- Support in creating fun and engaging content as a team for the Lucy & Yak Store Instagram, as well as responding to customers queries & interactions.
- Support with working in-store events, including evening work when required, to make them enjoyable and memorable for our customers.
- Support in always making the store a safe place for customers and our team through following our H&S best practice.
What are we looking for?
- A people person: You thrive on building connections and making customers feel at home.
- Friendly and approachable: Your warm demeanour and welcoming attitude are infectious!
- Passion for our brand: You’re excited about Lucy & Yak’s mission, products, and values.
- Team player: You enjoy working with others as part of a team.
- A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you.
- Previous retail or customer facing experience is desirable but not essential.
- Knowledge of Lucy & Yak as a brand and our products would be a massive bonus!
The fine print:
- £12.60 per hour
- 8 hours per week
- Based in Bristol
- Start date ASAP
Store Sales Assistant employer: Lucy & Yak
Contact Detail:
Lucy & Yak Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Sales Assistant
✨Tip Number 1
Familiarise yourself with Lucy & Yak's products and values. Understanding their commitment to sustainability and ethics will not only help you in conversations with customers but also show your genuine interest in the brand.
✨Tip Number 2
Engage with the Lucy & Yak community on social media. By interacting with their posts and understanding customer feedback, you'll be better equipped to provide exceptional service and contribute to the store's online presence.
✨Tip Number 3
Prepare to showcase your people skills during any interviews or interactions. Think of examples from past experiences where you've gone above and beyond for customers, as this aligns perfectly with what they're looking for.
✨Tip Number 4
Be ready to discuss how you can contribute to in-store events and create engaging content for social media. This shows that you're not just interested in the role but are also eager to be an active part of the team.
We think you need these skills to ace Store Sales Assistant
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to research Lucy & Yak. Familiarise yourself with their products, values, and commitment to sustainability. This knowledge will help you tailor your application and show your passion for the brand.
Craft a Personalised CV: Make sure your CV highlights any relevant experience in retail or customer service. Emphasise your people skills and any previous roles where you went above and beyond for customers. Tailor your CV to reflect the qualities Lucy & Yak is looking for.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the brand. Share specific examples of how you've created memorable customer experiences in the past. Make it clear why you're a great fit for the team and how you can contribute to the store's success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lucy & Yak
✨Know Your Stuff
Familiarise yourself with Lucy & Yak's products, values, and commitment to sustainability. Being able to discuss these topics confidently will show your passion for the brand and impress the interviewers.
✨Show Your People Skills
Prepare examples of how you've built connections with customers in the past. Highlight your friendly and approachable nature, as this is key for a role that focuses on customer experience.
✨Demonstrate Team Spirit
Be ready to talk about your experiences working in a team. Emphasise your ability to collaborate and support your colleagues, as teamwork is essential in a retail environment.
✨Bring Your Enthusiasm
Let your excitement for the role shine through during the interview. A positive attitude and genuine enthusiasm for making customers happy can set you apart from other candidates.
