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For Companies At a Glance
- Tasks: Become a Lucy & Yak expert, provide top-notch customer service, and maintain a vibrant store.
- Company: Join Lucy & Yak, a brand committed to sustainability and creating a positive community.
- Benefits: Enjoy flexible hours, competitive pay, and the chance to work in a fun environment.
- Why this job: Be part of a passionate team, engage with customers, and contribute to memorable shopping experiences.
- Qualifications: A friendly attitude, passion for our brand, and a commitment to customer satisfaction are key.
- Other info: Flexible contract hours available; start date is July 2025.
We are looking for a Part Time Sales Assistant to join the team and work in our brand new Chester Store. As a Retail Store Assistant at Lucy & Yak, you are committed to creating an exceptional in-store experience for our customers. Your role involves becoming a Lucy & Yak expert, offering top-notch customer service, maintaining a well-stocked and visually appealing store, and actively engaging with our Lucy & Yak community.
What You’ll Be Doing:
- You’ll become an expert on all things Lucy & Yak, including our products, sizing, and our commitment to sustainability and ethics.
- Be the friendly face of Lucy & Yak, greeting and welcoming customers with your warmth and positivity.
- Provide exceptional assistance, promptly addressing customer queries and ensuring their needs are met.
- Customer happiness is your top priority - you’ll go the extra mile to make every shopping experience memorable.
- General shop floor responsibilities such as restocking, keeping the shop clean, tidy and inviting.
- Working in the back areas when required to help put away deliveries and to keep the stockroom and staff area clear, tidy and organised.
- Support in creating fun and engaging content as a team for the Lucy & Yak Store Instagram, as well as responding to customers queries and interactions.
- Support with working in-store events, including evening work when required, to make them enjoyable and memorable for our customers.
- Support in always making the store a safe place for customers and our team through following our H&S best practice.
What are we looking for?
- A people person: You thrive on building connections and making customers feel at home.
- Friendly and approachable: Your warm demeanour and welcoming attitude are infectious!
- Passion for our brand: You’re excited about Lucy & Yak’s mission, products, and values.
- Team player: You enjoy working with others as part of a team.
- A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you.
- Previous retail or customer facing experience is desirable but not essential.
- Knowledge of Lucy & Yak as a brand and our products would be a massive bonus!
The fine print:
- £12.60 per hour
- CONTRACT HOURS - 8, 12 or 16 hours (please state preferred contract in application)
- Based in Chester
- Start date July 2025
- Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications.
- Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process.
Store Sales Assistant employer: Lucy & Yak
Contact Detail:
Lucy & Yak Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Sales Assistant
✨Tip Number 1
Familiarise yourself with Lucy & Yak's products and values. Understanding their commitment to sustainability and ethics will not only help you in interviews but also show your genuine passion for the brand.
✨Tip Number 2
Engage with the Lucy & Yak community on social media. Commenting on posts or sharing your thoughts can demonstrate your enthusiasm for the brand and help you connect with current employees.
✨Tip Number 3
Prepare to showcase your customer service skills during any interactions. Think of examples from past experiences where you went above and beyond for a customer, as this aligns perfectly with what they are looking for.
✨Tip Number 4
Be ready to discuss how you can contribute to creating engaging content for their store's Instagram. Having ideas or examples of previous work can set you apart from other candidates.
We think you need these skills to ace Store Sales Assistant
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to research Lucy & Yak. Familiarise yourself with their products, values, and commitment to sustainability. This knowledge will help you tailor your application and show your passion for the brand.
Tailor Your CV: Make sure your CV highlights any relevant experience in retail or customer service. Emphasise your people skills and any previous roles where you went above and beyond for customers. Tailoring your CV to reflect the qualities they are looking for will make you stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific reasons why you want to work at Lucy & Yak and how your values align with theirs. Use this opportunity to express your personality and warmth, which are key traits for this position.
Specify Your Availability: In your application, clearly state your preferred contract hours (8, 12, or 16 hours). This shows that you have read the job description carefully and are serious about the role. Being upfront about your availability can also help streamline the hiring process.
How to prepare for a job interview at Lucy & Yak
✨Know Your Stuff
Familiarise yourself with Lucy & Yak's products, values, and commitment to sustainability. Being able to discuss these topics confidently will show your passion for the brand and impress the interviewers.
✨Show Your People Skills
As a Store Sales Assistant, you'll need to connect with customers. Prepare examples of how you've successfully engaged with people in the past, whether in retail or other settings, to demonstrate your friendly and approachable nature.
✨Be Ready to Share Ideas
Think about how you can contribute to creating engaging content for the store's Instagram or events. Bring some creative ideas to the table during the interview to showcase your enthusiasm and team spirit.
✨Emphasise Teamwork
Highlight your ability to work well in a team. Share experiences where you've collaborated with others to achieve a common goal, as this role requires a strong team player who can support colleagues and create a positive atmosphere.
