At a Glance
- Tasks: Welcome guests and manage reservations in a vibrant hospitality environment.
- Company: Join The Breakfast Group, known for unique venues and award-winning bars in London.
- Benefits: Competitive salary, weekly pay, free meals, and 50% staff discount across all sites.
- Other info: Work in a dynamic setting with opportunities for personal and professional development.
- Why this job: Be part of a fun team and grow your career in the exciting world of hospitality.
- Qualifications: Experience in customer service and excellent communication skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
The Breakfast Group was founded in 1991 and for over 30 years have operated some of the most vibrant and unique venues in London, bringing passion for creating experiences by designing memorable spaces for busy Londoners to meet, greet and have much-needed catch-ups.
Our front of house, back of house, and back-office teams reflect this passion, bringing flair and creativity to each venue to serve fantastic food, drinks, and ambience to everyone who walks through our doors.
Each venue is entirely individual, so we've got somewhere to suit everyone, whether you're looking for somewhere to celebrate a special occasion or the perfect spot for a weekend brunch.
The Breakfast Group are proud to operate some of London's award-winning bars and restaurants.
With over 30 years of experience in the industry and a fantastic team behind us, we know how to show hungry and thirsty Londoners a good time.
We are currently looking for an enthusiastic Host to join our fantastic team at The Breakfast Group and have the opportunity to grow within our expanding group of venues.
What are we looking for from ideal candidate?
- Experience using Sevenrooms
- Phone Etiquette, take ownership all of phone calls, turn potential bookings into confirmed ones
- Ability to provide welcoming atmosphere and customer experience
- Ability to manage reservations and walk-ins on the day/evening
- Willingness to deliver business goals
- Passion for hospitality
- Emailing, daily mailbox management.
- Being able to work as a team player
- Excellent communication skills
- Impeccable attention to detail
- Ability to work under pressure, handling around 200 enquiries per day
What we offer in exchange?
- A competitive, industry leading salary package
- Weekly pay - Working Wednesday to Saturday 12pm - 9pm
- Healthy work-life balance
- Pension scheme
- Fun working environment
- Working shifts: Wednesday to Saturday 12pm - 9pm
- Free meals on shift
- Share of service charge
- 50% staff discount across every site of the group
- An opportunity to develop your role and grow with the group
- Ability to provide welcoming atmosphere and customer experience
- The Venue
Lucy Wong Cocktail Bar is set to open its doors in February 2023. But who is Lucy Wong?
Lucy Wong is a tribute to the 1957 novel ‘The World of Suzie Wong’ by Richard Mason.
Lucy Wong is the imagined daughter of the novel’s title character, Suzie Wong, a Hong Kong Madame, who’s relationship with an English artist makes her aspire to give her daughter, Lucy, a better life in London.
Lucy keeps much of her mother’s Hong Kong heritage alive in her luxurious central London apartment where she hosts lavish parties for her society friends.
Lucy Wong will bring back a decadent timeless glamour to Rathbone Place with decor inspired by Chinese design, with cocktails & food informed by traditional Cantonese cuisine with a contemporary twist.
Lucy Wong is renowned for the exclusive parties she throws for her friends in her underground apartment on the other side of Soho.
Her apartment reflects her vibrant and complex personality.
The clash of East & West at the heart of her being.
Textured and rich with artefacts that reflect, not only her own history, but that of her mother’s as well.
Her apartment brings together things both old and new to explore and admire.
By stepping through the door, you will enter the world of Lucy Wong as if arriving at one of her infamous parties just after the host herself has left for another glamorous engagement.
If this sounds like role for you please get in touch as soon as possible to discuss the opportunity further.
Host in London employer: Lucy Wong
The Breakfast Group is an exceptional employer, offering a vibrant and dynamic work environment in the heart of London. With a strong focus on employee growth, we provide ongoing personal development opportunities, flexible working hours, and a competitive salary package, all while fostering a fun and inclusive culture that celebrates creativity and passion for hospitality. Join us at our unique venues, where you can enjoy a healthy work-life balance and be part of a team dedicated to delivering memorable experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Host in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lucy Wong. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lucy Wong
Don't be shy about reaching out to Lucy Wong directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Host in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lucy Wong and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lucy Wong
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
