Floor Staff

Floor Staff

Full-Time 10 - 12 £ / hour (est.) On-site
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At a Glance

  • Tasks: Create a welcoming atmosphere and deliver excellent customer service in a vibrant venue.
  • Company: Join The Breakfast Group, known for unique and award-winning bars and restaurants in London.
  • Benefits: Enjoy competitive pay, flexible hours, free meals, and a 50% staff discount across all venues.
  • Other info: Opportunity to work at the new Lucy Wong Cocktail Bar, opening soon!
  • Why this job: Be part of an exciting team and grow your career in the dynamic hospitality industry.
  • Qualifications: Passion for hospitality, strong communication skills, and ability to thrive under pressure.

The predicted salary is between 10 - 12 £ per hour.

The Breakfast Group was founded in 1991 and, for over 30 years, has operated some of the most vibrant and unique venues in London.

We bring passion for creating experiences by designing memorable spaces where busy Londoners can meet, greet, and have much-needed catch‑ups.

Our front‑of‑house, back‑of‑house, and back‑office teams reflect this passion, bringing flair and creativity to each venue to serve fantastic food, drinks, and ambience to everyone who walks through our doors.

Each venue is entirely individual, so we have somewhere to suit everyone, whether you’re looking for a spot to celebrate a special occasion or the perfect place for a weekend brunch.

The Breakfast Group is proud to operate some of London’s award‑winning bars and restaurants.

With over 30 years of experience in the industry and a fantastic team behind us, we know how to show hungry and thirsty Londoners a good time.

We are currently looking for an enthusiastic Floor Staff member to join our fantastic team at The Breakfast Group and have the opportunity to grow within our expanding group of venues.

What are we looking for from the ideal candidate?

  • Ability to provide a welcoming atmosphere and customer experience
  • Willingness to work in a fast‑paced environment
  • Willingness to deliver business goals
  • Passion for hospitality, food and drink
  • Sense of urgency
  • Team player skills
  • Excellent communication skills
  • Impeccable attention to detail
  • Ability to work under pressure

What we offer in exchange?

  • A competitive, industry‑leading salary package
  • Weekly pay
  • Healthy work‑life balance
  • Pension scheme
  • Fun working environment
  • Flexible working hours
  • Free meals on shift
  • Share of service charge
  • 50% staff discount across every site of the group
  • An opportunity to develop your role and grow with the group
  • Ongoing personal development structure to provide career guidance
  • The Venue

Lucy Wong Cocktail Bar is set to open its doors in February 2023. But who is Lucy Wong?

Lucy Wong is a tribute to the 1957 novel ‘The World of Suzie Wong’ by Richard Mason.

She is the imagined daughter of the novel’s title character, Suzie Wong, a Hong Kong madame whose relationship with an English artist inspires her to give her daughter a better life in London.

Lucy keeps much of her mother’s Hong Kong heritage alive in her luxurious central London apartment where she hosts lavish parties for her society friends.

Lucy Wong will bring back a decadent timeless glamour to Rathbone Place with decor inspired by Chinese design, and cocktails and food informed by traditional Cantonese cuisine with a contemporary twist.

Lucy is renowned for the exclusive parties she throws for her friends in her underground apartment on the other side of Soho.

Her apartment reflects her vibrant and complex personality, the clash of East & West at the heart of her being.

Textured and rich with artefacts that reflect her own history and that of her mother’s, her apartment brings together things both old and new to explore and admire.

By stepping through the door, you will enter the world of Lucy Wong as if arriving at one of her infamous parties just after the host herself has left for another glamorous engagement.

If this sounds like a role for you, please get in touch as soon as possible to discuss the opportunity further.

Compensation: To be discussed.

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Floor Staff employer: Lucy Wong

The Breakfast Group is an exceptional employer, offering a vibrant and dynamic work environment in the heart of London. With a strong focus on employee growth, we provide ongoing personal development opportunities, flexible working hours, and a competitive salary package, all while fostering a fun and inclusive culture that celebrates creativity and passion for hospitality. Join us at our unique venues, where you can enjoy a healthy work-life balance and be part of a team dedicated to delivering memorable experiences to our guests.

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Contact Details:

Lucy Wong Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Floor Staff

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lucy Wong. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to Lucy Wong

Don't be shy about reaching out to Lucy Wong directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Floor Staff

Customer Service
Fast-Paced Work Environment
Hospitality
Attention to Detail
Communication Skills
Team Player Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lucy Wong and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Lucy Wong

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!