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For Companies At a Glance
- Tasks: Manage client renewals, build relationships, and drive strategy for success.
- Company: Join a leading company in the Property Sector known for innovation and growth.
- Benefits: Opportunity for career development and potential for further roles within the company.
- Why this job: Be part of a dynamic team, making a real impact on client relationships and business growth.
- Qualifications: Experience in B2B account management with a focus on renewals and strong communication skills.
- Other info: This is a Fixed Term Contract with potential for future opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Our client is a leader within their field working within the Property Sector. They are looking to recruit an experienced Account Manager who has specialised within renewals. As a newly created role, our client is looking for an outstanding, dynamic candidate, who will be highly motivated by the prospect of working innovatively and proactively with key clients, identifying opportunities and nurturing relationships. If you come from a strong Account Management background and specifically have been involved with renewals and retention this could be a fantastic opportunity to explore. This is a Fixed Term Contract; due to natural growth there could be opportunities for further development within their wider structure.
Key Responsibilities:
- Have full accountability for the customer renewal process; hosting regular meetings and service reviews, ensuring each client has the best offer and agreement to service their business.
- Fully accountable for the seamless management and delivery throughout the renewal process.
- Accountable for driving the renewals strategy.
- To use insights and key metrics to identify current occupancy opportunities and provide a consultative overview for every client.
- Track renewal metrics and report on renewal performance.
- Build and nurture client relationships; demonstrate honesty, trust and integrity.
- Work with internal stakeholders to manage and deliver bespoke renewal projects.
- Act as a company ambassador internally; demonstrating commitment and management of the customer journey.
- Attend networking events supporting the Head of Marketing.
- Actively work with key internal departments such as sales and marketing to understand the full client offer and industry opportunities.
Skills & Knowledge:
- Must be a customer focused/centric individual who understands each step within the client journey, supporting at every turn.
- Be able to demonstrate financial management skills; driving budgets and the ability to review contracts; ensuring each client has the best agreement.
- Previous experience within a consultative B2B account management position; building key relationships and nurturing relationships and commercial growth.
- Possess strong commercial acumen.
- Ability to demonstrate renewals experience and prior success.
- A professional communicator; demonstrate credibility.
- Analytical; ability to analyse key metrics.
Due to the high volume of applications we are unable to respond to every enquiry. If you do not hear from us within 7 days of application please assume you have not been successful on this occasion.
Contact Detail:
Lucy Walker Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager (Leeds)
✨Tip Number 1
Familiarise yourself with the property sector and current trends in renewals. Understanding the market will help you speak confidently about how you can add value to the role and the company.
✨Tip Number 2
Network with professionals in the property sector, especially those involved in account management and renewals. Attend industry events or join relevant online forums to build connections that could lead to valuable insights and opportunities.
✨Tip Number 3
Prepare to discuss specific examples of your past successes in account management and renewals during interviews. Highlight metrics and outcomes that demonstrate your ability to drive results and nurture client relationships effectively.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you've used data to inform your strategies in previous roles. This will demonstrate your capability to track renewal metrics and improve performance, which is crucial for this position.
We think you need these skills to ace Senior Account Manager (Leeds)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management, particularly focusing on renewals and retention. Use specific examples that demonstrate your success in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the property sector and your ability to build and nurture client relationships. Mention how your skills align with the key responsibilities outlined in the job description.
Highlight Relevant Skills: Emphasise your customer-centric approach, financial management skills, and analytical abilities. Provide concrete examples of how you've used these skills in previous roles to drive success.
Follow Application Instructions: Ensure you send your application through our website as instructed. Double-check that all required documents are included and that your application is submitted before the deadline.
How to prepare for a job interview at Lucy Walker Recruitment
✨Showcase Your Renewals Experience
Make sure to highlight your previous experience with renewals and retention during the interview. Prepare specific examples of how you've successfully managed the renewal process and driven strategy in past roles.
✨Demonstrate Client-Centric Mindset
Emphasise your customer-focused approach. Be ready to discuss how you have nurtured client relationships and ensured a seamless customer journey, showcasing your ability to build trust and integrity.
✨Prepare for Metrics Discussion
Since the role involves tracking renewal metrics, come prepared to discuss key performance indicators you've used in the past. Be ready to explain how you've analysed these metrics to drive improvements and identify opportunities.
✨Engage with Internal Collaboration
Highlight your experience working with internal stakeholders, such as sales and marketing teams. Discuss how collaboration has helped you deliver bespoke projects and enhance the overall client offer.