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- Tasks: Schedule and organise engineers for maintenance tasks in a dynamic environment.
- Company: Join a leading service and maintenance organisation near Castleford.
- Benefits: Full-time role with opportunities for growth and skill development.
- Why this job: Be the key player in ensuring smooth operations and customer satisfaction.
- Qualifications: Experience in scheduling or service environments, strong communication skills.
- Other info: Fast-paced role with a focus on problem-solving and teamwork.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Our client is a superb service and maintenance organisation based near Castleford. We are exclusively supporting our client with their search to recruit a highly organised and proactive Scheduler to join the team.
As a Scheduler, you will play a crucial role in scheduling and organising engineers for planned and reactive maintenance. This is a busy and varied role that requires strong communication, attention to detail, and the ability to adapt quickly to changing priorities.
Key Responsibilities
- Schedule engineers for planned maintenance and reactive repairs.
- Act as the first point of contact for engineers, ensuring they have the correct job details and support.
- Handle inbound and high volume outbound calls, liaising with customers and engineers to coordinate jobs effectively.
- Raise purchase orders and manage spare parts logistics for scheduled jobs.
- Managing quotations and meeting deadlines.
- Maintain accurate and detailed job records via CRM systems.
- Ensure urgent job changes are communicated effectively to engineers and customers.
- Work closely with the Scheduling Manager to support team improvements and process efficiencies.
Key Requirements
- Prior experience in scheduling engineers, planning maintenance, or working in a service environment.
- Able to prioritise and manage multiple tasks in a fast-paced setting.
- Confident on the phone and proactive in dealing with engineers and customers.
- Solutions focussed with a can do attitude.
- Willingness to learn and develop technical knowledge.
- Demonstrated problem solving skills.
- A background in Facilities Management would be advantageous.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Project Management, Customer Service, and Supply Chain
Industries
Industrial Machinery Manufacturing, Machinery Manufacturing, and Transportation, Logistics, Supply Chain and Storage
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Scheduling Coordinator employer: Lucy Walker Recruitment
Contact Detail:
Lucy Walker Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduling Coordinator
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your conversations. When you apply through our website, mention what excites you about their mission.
✨Tip Number 2
Practice your phone skills! Since you'll be handling a lot of calls, get comfortable with clear communication. Role-play with a friend to boost your confidence before interviews.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've successfully managed multiple tasks in the past. This will help you stand out as a proactive Scheduler.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Scheduling Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in scheduling and planning maintenance. Use keywords from the job description to show we’re on the same page!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of how you've managed multiple tasks in a fast-paced environment, just like the role requires.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure to demonstrate your strong verbal and written skills in your application. We want to see how you handle customer interactions!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and keep everything organised. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Lucy Walker Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Scheduler. Familiarise yourself with scheduling processes, maintenance planning, and how to effectively communicate with engineers and customers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves a lot of communication, be prepared to demonstrate your ability to handle calls and liaise with different stakeholders. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've successfully managed communication in previous roles.
✨Highlight Your Problem-Solving Abilities
The job requires a solutions-focused mindset, so think of specific instances where you've tackled challenges in a fast-paced environment. Be ready to discuss how you prioritised tasks and adapted to changing situations, as this will show your potential employer that you can thrive under pressure.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the company and the team. Ask about their current scheduling processes or how they measure success in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
