At a Glance
- Tasks: Engage with clients, manage enquiries, and recommend workspace solutions.
- Company: A dynamic provider of flexible workspace solutions with a friendly team.
- Benefits: Great career progression, supportive environment, and a chance to build relationships.
- Other info: Join a growing team and enjoy a vibrant workplace culture.
- Why this job: Kickstart your career in sales while delivering outstanding customer experiences.
- Qualifications: Experience in customer service or sales roles; strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
A growing and well-established provider of flexible workspace solutions is seeking a motivated and customer-focused Entry Level Client Development Executive to join their friendly and expanding team. This is an excellent opportunity for someone with experience in customer service, sales support, account management, hospitality, or a customer-facing role who enjoys building relationships and delivering outstanding customer experiences and who is looking to progress their professional career within sales.
The Role
As a Client Development Executive, you will be one of the first points of contact for prospective clients, providing a professional and welcoming experience while helping customers find the right workspace solutions for their needs. Key responsibilities will include:
- Managing inbound enquiries received via telephone, email, website, and other channels.
- Speaking with prospective clients to understand their workspace requirements and recommend suitable solutions.
- Supporting the conversion of enquiries into bookings, memberships, and office agreements.
- Building positive relationships with existing clients and providing ongoing support.
- Following up with customers to gather feedback and maintain engagement.
- Supporting the growth and retention of coworking memberships.
- Working closely with colleagues to ensure a smooth and positive customer experience.
- Maintaining accurate customer records within CRM and booking systems.
- Updating enquiry, booking, and follow-up information as required.
About You
We are looking for a proactive and enthusiastic individual who enjoys working with people and delivering excellent customer service and who is looking to kick start their professional career. Applicants should be able to demonstrate:
- Previous experience in a customer-facing role such as customer service, sales, hospitality, retail, account support, or office administration.
- A positive and proactive attitude – we are looking for an energetic individual who is looking to kick start their professional career.
- Strong communication and interpersonal skills.
- A professional and confident telephone manner.
- Excellent organisational skills and attention to detail.
- The ability to manage multiple tasks and priorities effectively.
- A positive, proactive approach and willingness to learn.
- Good IT skills, including experience using Microsoft Office and CRM systems (or a willingness to learn).
- A genuine interest in building relationships and supporting business growth.
We are unable to respond to all applications. If your application is successful, we will contact you within 5 days.
Sales & Customer Service Executive employer: Lucy Walker Recruitment
Join a dynamic and supportive team at a leading provider of flexible workspace solutions, where your customer service skills will be valued and nurtured. With a strong focus on employee growth, we offer comprehensive training and development opportunities to help you advance your career in sales while enjoying a collaborative work culture that prioritises relationship-building and outstanding client experiences. Located in a vibrant area, our workplace fosters creativity and innovation, making it an ideal environment for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Customer Service Executive
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and the services they offer. This will help you tailor your conversations and show genuine interest when you connect with them.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly explain why you’re the perfect fit for the Client Development Executive role. Highlight your customer service experience and how it aligns with their needs.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you an interview!
✨Tip Number 4
Don’t forget to follow up! After any interaction, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales & Customer Service Executive
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any experience you have in customer service or sales roles. We want to see how you've built relationships and delivered great experiences for customers in the past!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. It shows us you're genuinely interested in the role.
Be Professional Yet Friendly:Since you'll be one of the first points of contact for clients, your written communication should reflect a professional yet approachable tone. We love a friendly vibe, so let your personality shine through!
Follow Up with Enthusiasm:After submitting your application, don’t hesitate to follow up if you haven’t heard back within a week. A little enthusiasm goes a long way, and it shows us you're keen on joining our team!
How to prepare for a job interview at Lucy Walker Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the company and its workspace solutions. Research their services, values, and recent news. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your People Skills
As a Sales & Customer Service Executive, your ability to connect with people is key. Prepare examples of how you've built relationships in previous roles. Think about times when you went above and beyond for a customer – these stories will highlight your proactive attitude.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and sales. Consider questions like 'How do you handle difficult customers?' or 'Can you give an example of a successful sale?' Practising your responses will help you articulate your thoughts clearly during the interview.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team culture, opportunities for growth, or how success is measured in the role. This shows you're engaged and serious about contributing to the company's success.
