At a Glance
- Tasks: Support the Account Management team and deliver exceptional customer service.
- Company: Established automotive business with a focus on career progression.
- Benefits: Training, development opportunities, and a pathway to account management.
- Why this job: Kickstart your career in a dynamic environment with real impact.
- Qualifications: Relevant experience, strong analytical skills, and proficiency in Microsoft Office.
- Other info: Exciting opportunity for graduates or those finishing apprenticeships.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a highly organised and detail-focused individual to join a well-established business within the automotive industry. This role involves providing support to accounts to ensure exceptional service delivery across a wide customer base. The ideal candidate will be confident, proactive, and able to work accurately in a fast-paced environment. This is the first step in an exciting career. Through training and development, this company is looking to progress this person through their career in account management.
Key Responsibilities:
- Provide operational and administrative support to the Account Management team.
- Prepare accurate customer quotations within agreed timeframes.
- Process new vehicle orders according to customer requirements.
- Handle customer enquiries efficiently and professionally, maintaining customer records.
- Work in line with customer service level agreements.
- Understand and accurately qualify customer needs.
- Build and maintain strong, professional relationships with existing customers.
- Confidently promote products and services, whilst consistently delivering a high standard of customer service.
- Prioritise tasks, manage workload, and meet deadlines under pressure.
- Demonstrate accuracy, organisation, and a strong focus on detail.
- Provide excellent service to both internal and external stakeholders.
Required Skills and Experience:
- Relevant experience in a similar support or account-focused role.
- Strong analytical skills and exceptional attention to detail.
- Minimum of 5 GCSEs (or equivalent), including Maths and English at grade C or above.
- Clear, confident communication skills, both verbal and written.
- Proficiency in Microsoft Excel, Word, Outlook, and experience with database input.
- Proactive approach with the ability to use initiative.
If you are a graduate, or maybe someone coming to the end of your apprenticeship, looking for an exciting career move into account management, this could be the perfect opportunity for you.
Please note, due to the volume of applications we receive, we are unable to respond to every individual. If you have not heard back within 7 days, please assume your application is unsuccessful.
Graduate Administrator in Leeds employer: Lucy Walker Recruitment
Contact Detail:
Lucy Walker Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Administrator in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry on LinkedIn or at local events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and articulate, not like you’re reading from a script!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Graduate Administrator in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Graduate Administrator role. Highlight any relevant experience you have in support or account-focused roles, and don’t forget to showcase your strong analytical skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your proactive approach and how you can contribute to exceptional service delivery in a fast-paced environment.
Show Off Your Skills: Don’t hold back on showcasing your proficiency in Microsoft Excel, Word, and Outlook. If you have experience with database input, make sure to mention that too! We love candidates who are tech-savvy and can hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be one step closer to starting your exciting career in account management with us!
How to prepare for a job interview at Lucy Walker Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Graduate Administrator role. Familiarise yourself with the key responsibilities and required skills mentioned in the job description. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Show Off Your Organisational Skills
Since this role requires a high level of organisation and attention to detail, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and met deadlines under pressure.
✨Practice Your Communication Skills
Clear and confident communication is crucial for this position. Consider doing mock interviews with friends or family to practice articulating your thoughts. Focus on being concise and professional, especially when discussing how you would handle customer enquiries.
✨Demonstrate Your Proactivity
The ideal candidate is proactive and able to use their initiative. Think of instances where you took the lead on a project or identified a problem and solved it without being asked. Sharing these examples will show that you’re not just reactive but can also anticipate needs and act accordingly.