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- Tasks: Coordinate daily office operations and deliver top-notch internal customer service.
- Company: Leading global client based in Leeds city centre with a supportive team culture.
- Benefits: Collaborative environment, professional growth opportunities, and a chance to shine in a busy role.
- Why this job: Be the backbone of a dynamic office and make a real difference every day.
- Qualifications: Experience in office support, strong communication skills, and advanced Excel proficiency.
- Other info: Join a team that values reliability, initiative, and teamwork.
The predicted salary is between 28800 - 43200 £ per year.
We are recruiting for an experienced Business Support Officer to support one of our leading global Leeds city centre based clients. This role is ideal for a confident and service-focused professional who thrives in a busy environment and enjoys ensuring that an office runs smoothly and efficiently.
You will play a key role in coordinating daily office operations, delivering excellent internal customer service, and supporting meeting and event logistics. The successful candidate will bring strong organisational skills, a proactive approach, and excellent proficiency in Microsoft Excel and online workplace tools. This position offers the opportunity to work within a collaborative and supportive team environment where reliability, initiative, and teamwork are highly valued.
Key Responsibilities- Oversee daily office operations including facilities coordination, office supplies and inventory, workspace setup, security access, and basic site compliance.
- Deliver excellent hospitality and reception services by greeting visitors and supporting a professional office environment.
- Manage meeting rooms, catering arrangements, and event logistics.
- Provide high-quality internal customer service to colleagues and internal departments.
- Maintain and improve administrative processes and service standards.
- Identify opportunities for efficiency improvements and implement practical solutions.
- Collaborate with administrative colleagues across multiple locations to share priorities and support wider operational needs.
- Proven experience in office, business administration or operational support roles.
- Strong customer-service mindset with excellent written and verbal communication skills.
- Advanced Excel: XLOOKUPS, PivotTables.
- Ability to prioritise tasks and manage multiple competing demands effectively.
- Experience coordinating meetings, events, and internal relationships.
- Comfortable working with cross-functional teams such as HR, IT, Facilities, Marketing, and Health & Safety.
- Professional, friendly, adaptable approach with strong attention to detail.
We are unable to respond to all applications, we will be in touch within 5 days of your application if you have been successful.
Business Support Officer (Customer Services) in Leeds employer: Lucy Walker Recruitment
Contact Detail:
Lucy Walker Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer (Customer Services) in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Business Support Officer role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills in customer service and office management can shine. Practise common interview questions so you can show off your proactive approach and organisational skills.
✨Tip Number 3
Showcase your tech skills! If you're proficient in Excel, make sure to highlight that during interviews. Maybe even bring examples of how you've used advanced features like PivotTables to improve processes in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our collaborative team. Don’t forget to follow up if you haven’t heard back within a week!
We think you need these skills to ace Business Support Officer (Customer Services) in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills and customer service experience, as these are key for the Business Support Officer role.
Craft a Compelling Cover Letter: Use your cover letter to showcase your personality and explain why you're the perfect fit for the team. Mention specific examples of how you've successfully managed office operations or improved processes in the past.
Show Off Your Excel Skills: Since advanced Excel skills are a must-have, consider including a brief section in your CV that highlights your proficiency with XLOOKUPS and PivotTables. This will help us see your technical capabilities right away!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Lucy Walker Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with daily office operations, customer service expectations, and the tools you'll be using, like Excel. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
During the interview, be ready to share examples of how you've successfully managed multiple tasks or projects in the past. Use specific instances where your organisational skills made a difference, especially in busy environments. This will demonstrate your ability to thrive under pressure, which is key for this position.
✨Demonstrate Your Customer Service Mindset
Since this role involves delivering excellent internal customer service, prepare to discuss how you've handled customer interactions in previous roles. Share stories that highlight your friendly, professional approach and how you resolved any challenges. This will show that you can maintain a positive atmosphere in the office.
✨Be Ready to Collaborate
Collaboration is crucial in this role, so think about times when you've worked effectively with cross-functional teams. Be prepared to discuss how you communicated with different departments and contributed to shared goals. This will illustrate your teamwork skills and adaptability, which are highly valued by the company.