At a Glance
- Tasks: Support Account Managers by managing customer enquiries and coordinating administrative processes.
- Company: Join a well-established, market-leading company with a supportive team culture.
- Benefits: Gain valuable experience in customer service and develop your organisational skills.
- Other info: Opportunity for career growth in a collaborative and fast-paced environment.
- Why this job: Be part of a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong customer service background and excellent organisational skills required.
The predicted salary is between 25000 - 32000 £ per year.
We are recruiting for one of our well-established, market-leading clients who are looking to appoint a Customer Service Co-ordinator to join its successful and supportive team. This is an excellent opportunity for a highly organised and customer-focused individual.
You will be working closely with a team of Account Managers, responsible for managing customer enquiries, coordinating administrative processes and ensuring the highest standards of service are delivered throughout the customer journey. The successful candidate will be proactive, detail-oriented and able to manage multiple priorities with confidence.
If you come from a strong customer service background and are looking for your next challenge, please send us your CV today.
The Role:
- Providing day-to-day administrative support to the Account Management team, ensuring systems and records are accurate and up to date.
- Managing shared inboxes, prioritising customer queries and ensuring they are responded to efficiently.
- Preparing quotations, reports and customer information to support the wider team.
- Coordinating vehicle orders with internal departments and external partners to ensure a smooth and accurate process.
- Working collaboratively across the business to resolve queries and maintain excellent communication.
- Contributing to an outstanding customer experience through efficient, proactive support.
Customer Service Account Coordinator employer: Lucy Walker Recruitment
Join a well-established, market-leading company that values its employees and fosters a supportive work culture. As a Customer Service Account Coordinator, you will benefit from comprehensive training and development opportunities, ensuring your professional growth while working in a dynamic team environment. Located in a vibrant area, the company offers a collaborative atmosphere where your contributions directly enhance customer satisfaction and drive success.
