At a Glance
- Tasks: Manage customer accounts, ensure timely payments, and build strong relationships.
- Company: Leading client in machinery and agriculture with a focus on financial stability.
- Benefits: Join a friendly team and enjoy a supportive work environment.
- Other info: Office-based role; driving required due to location.
- Why this job: Play a key role in the company's success while developing your financial skills.
- Qualifications: 3+ years in credit control, strong IT skills, and excellent communication.
The predicted salary is between 30000 - 40000 £ per year.
Due to continued business growth and an expanding customer base, we are seeking an experienced Credit Controller to join one of our leading clients who specialise within machinery and agriculture. This is an exciting opportunity to play a pivotal role in supporting the company's financial stability and ongoing success. As the business continues to grow, so does the volume and complexity of customer accounts. This role has been created to strengthen the credit control function, ensuring that cash flow remains healthy while maintaining excellent relationships with customers.
You will take ownership of a portfolio of accounts, working proactively to manage debt, resolve queries, and ensure timely payments. This is a role that requires a balance of strong financial discipline and excellent relationship management skills, as you will be liaising with both internal teams and external customers on a daily basis.
Key Responsibilities- Open new customer accounts and manage the day-to-day administration of your allocated customer base
- Build and maintain professional relationships with customers and internal stakeholders at all levels
- Proactively contact customers via phone, email, and written correspondence to secure payment of due and overdue debts
- Coordinate and monitor incoming payments to support cash collection targets and reduce aged debt
- Negotiate and manage repayment plans where required
- Escalate problematic accounts to the Credit Control Manager, including referrals to third-party collection agencies
- Manage customer credit limits in line with company policy and escalate where necessary
- Ensure compliance with internal processes, including account reconciliation and payment tracking
- Prioritise workload effectively in a fast-paced and evolving environment
- Support the wider team with additional duties as required
- Minimum of 3 years' experience in a credit control or cash collection role, ideally within a sales-driven environment
- Strong IT skills, particularly in Microsoft Excel, and experience with finance systems (IBCOS or similar)
- Excellent telephone manner with confidence in handling sensitive conversations
- Strong interpersonal skills with the ability to build rapport and influence outcomes
- Highly organised with a proactive and positive approach
If you are an experienced Credit Controller and looking for your next challenge and to be part of a friendly team, please send us your CV to review. Due to location, you will need to drive; this is an office-based role. We are unable to respond to all applications. We will be in touch within 5 days of your application if successful. Please check our website for additional opportunities.
Credit Controller employer: Lucy Walker Recruitment
Join a dynamic events and communications business in Leeds, where you will thrive in a collaborative team environment that prioritises your growth and success. With benefits like hybrid working, generous holiday allowance, and an achievable commission structure, this role offers not just a job but a pathway to a rewarding career in sales and events management. Embrace the opportunity to develop meaningful relationships with clients while enjoying a supportive culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs, especially in managing customer relationships and cash flow.
✨Tip Number 3
Practice your negotiation skills! As a Credit Controller, you'll need to handle sensitive conversations. Role-play with a friend to build confidence in discussing payment plans and resolving queries.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have additional opportunities that might be perfect for you!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit control and cash collection. Use keywords from the job description to show that you’re a perfect fit for the role.
Showcase Your Skills:Don’t forget to emphasise your strong IT skills, especially with Microsoft Excel. Mention any finance systems you've used, as this will catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you’re excited about the role and how your experience aligns with our needs. Keep it friendly and professional.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any additional opportunities!
How to prepare for a job interview at Lucy Walker Recruitment
✨Know Your Numbers
As a Credit Controller, you'll need to demonstrate your financial acumen. Brush up on key metrics related to cash flow and debt management. Be ready to discuss how you've successfully managed accounts in the past and any specific achievements that highlight your skills.
✨Showcase Your Relationship Skills
This role is all about balancing financial discipline with excellent relationship management. Prepare examples of how you've built rapport with customers and internal teams. Think of situations where your communication skills helped resolve issues or secure payments.
✨Be Proactive in Problem-Solving
Employers love candidates who take initiative. Come prepared with examples of how you've proactively managed debts or improved processes in previous roles. Highlight your ability to negotiate repayment plans and how you’ve handled challenging accounts.
✨Familiarise Yourself with Relevant Tools
Since strong IT skills are essential, make sure you're comfortable discussing your experience with finance systems like IBCOS or similar. If you have advanced Excel skills, be ready to share how you've used them to streamline credit control processes.
