At a Glance
- Tasks: Support customer projects from order to production, ensuring smooth delivery.
- Company: Established manufacturer with a focus on growth and collaboration.
- Benefits: Dynamic work environment with opportunities for career development.
- Other info: Ideal for organised individuals who thrive in a collaborative setting.
- Why this job: Join a fast-paced team and build strong relationships with customers and colleagues.
- Qualifications: Experience in customer service or commercial administration is essential.
The predicted salary is between 30000 - 40000 £ per year.
Our client, a well-established and growing manufacturer, is seeking a Commercial Coordinator to join their team. This is an excellent opportunity for an organised and customer-focused individual looking to develop their career within a fast-paced production and manufacturing environment. Working closely with the Commercial Manager, you will play a key role in supporting customer projects from quotation through to production start-up, ensuring all information, documentation and materials are in place to enable successful delivery. This position offers a varied workload, significant cross-functional collaboration and the opportunity to build strong relationships with both customers and internal stakeholders.
Key Responsibilities
- Act as a key point of contact for customers from order placement through to production commencement.
- Support the preparation of quotations and commercial documentation.
- Manage project administration and ensure accurate information is captured and communicated across departments.
- Ensure all required documentation, approvals and questionnaires are completed prior to production.
- Liaise with Quality, Production and Supply Chain teams to coordinate project requirements.
- Arrange and support production trials where required.
- Ensure all components and materials are available to meet production schedules.
- Create customer approval documents and maintain project records.
- Prepare and deliver project handovers to operational teams.
- Assemble production packs for first-time manufacturing runs.
- Coordinate and host customer visits, ensuring all site procedures are followed.
- Maintain product records, photographs and supporting documentation.
- Update supplier information and material specifications where required.
- Provide additional support with purchasing, planning and customer relationship management activities.
Candidate Requirements
- Previous experience in customer service, account coordination, client management or commercial administration.
- Strong organisational and administrative skills with excellent attention to detail.
- The ability to manage multiple priorities and deadlines effectively.
- Excellent communication and interpersonal skills.
- A professional and customer-focused approach.
- A positive, proactive and flexible attitude.
- Confidence working collaboratively across multiple departments.
- Experience using ERP systems, ideally SAP Business One or similar.
If you are an organised and motivated professional with a passion for customer service and operational excellence, we would be keen to hear from you. We are unable to reply to all applications; we will contact you within 5 days of your application if you have been successful.
Commercial Assistant employer: Lucy Walker Recruitment
Join a dynamic and supportive team at a well-established manufacturer where your role as a Commercial Assistant will be pivotal in driving customer satisfaction and operational success. With a strong emphasis on employee development, you will benefit from a collaborative work culture that encourages growth and innovation, all while working in a fast-paced environment that values your contributions. Located in a thriving industrial area, this position offers unique opportunities to engage with diverse teams and build lasting relationships with customers.
