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- Tasks: Manage customer enquiries, prepare quotations, and support business growth in a dynamic freight agency.
- Company: Join a proactive team at a leading freight agency focused on customer relationships.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Other info: Exciting opportunities for growth and learning in a fast-paced industry.
- Why this job: Make a real impact in the logistics sector while building strong customer connections.
- Qualifications: Good education in Maths and English; experience in commercial roles is a plus.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a proactive and commercially driven individual to join a dynamic freight agency team. This is a key role that contributes directly to company profitability through handling customer enquiries, preparing competitive quotations, and supporting business growth. The successful candidate will play an integral part in developing strong customer relationships, working collaboratively with internal teams, and delivering excellent service standards. You will be preparing client quotations, supporting the external sales team, working with contracted rates and creating the relevant documentation.
Key Responsibilities
- Manage customer enquiries via telephone and email
- Calculate and communicate rates to customers and the external sales team
- Prepare and issue quotations in a timely manner
- Handle invoice queries and pricing disputes
- Work with and interpret rate sheets
- Build and maintain strong relationships with customers and shipping partners
- Price bookings and manage the pricing inbox effectively
Skills & Knowledge
- Strong networking and research skills to remain competitive within the market
- Ability to influence and persuade customers through service quality and value
- Skilled in understanding and interpreting customer needs
- Willingness to undertake additional duties as required within role capability
Essential Attributes
- Excellent customer service mindset
- Proactive, motivated, and solution-oriented
- Strong drive to meet customer needs and achieve results
- Conscientious, self-disciplined, and hardworking
- Ability to perform effectively under pressure
Competencies
- Strong workload management and prioritisation skills
- Effective negotiation and problem-solving abilities
- Ability to meet deadlines and performance targets
- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
- Excellent written and verbal communication skills
- Knowledge of CargoWise
Qualifications & Experience
- Good standard of education, particularly in Maths and English
- Industry-related qualifications (or willingness to work towards)
- Previous experience in a commercial or coordinator role is advantageous but not essential
- Experience in import/export freight forwarding is desirable
If you are driven, detail-oriented, and looking to build a career within the freight and logistics sector, please send us your CV to review. We are unable to respond to all applications due to the volume received; if you have not heard from us within 5 days of your application unfortunately you have not been shortlisted on this occasion.
Visit our website for additional opportunities: www.lucywalkerrecruitment.com
Commercial Coordinator in Bradford employer: Lucy Walker Recruitment
Contact Detail:
Lucy Walker Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Coordinator in Bradford
✨Tip Number 1
Network like a pro! Reach out to people in the freight and logistics sector, attend industry events, and connect on LinkedIn. Building relationships can open doors that a CV alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their services. Be ready to discuss how your skills align with their needs, especially around customer service and pricing strategies.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share examples of how you've handled customer enquiries or pricing disputes in the past. This will demonstrate your proactive approach and ability to deliver results.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on new opportunities that pop up regularly!
We think you need these skills to ace Commercial Coordinator in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Commercial Coordinator role. Highlight your customer service mindset and any relevant experience in freight or logistics to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to showcase your proactive attitude and solution-oriented approach. Tell us why you’re excited about the role and how you can contribute to our team’s success.
Showcase Your Skills: Don’t forget to mention your proficiency in Microsoft Office and any experience with CargoWise. We love seeing candidates who can hit the ground running, so highlight those skills!
Apply Through Our Website: For the best chance of getting noticed, make sure to apply through our website. It helps us keep track of applications and ensures you’re considered for all available opportunities!
How to prepare for a job interview at Lucy Walker Recruitment
✨Know Your Numbers
As a Commercial Coordinator, you'll be dealing with rates and quotations. Brush up on your maths skills and be ready to discuss how you would calculate competitive quotes. Familiarise yourself with common pricing strategies in the freight industry to show you're proactive and knowledgeable.
✨Showcase Your Customer Service Skills
This role is all about building strong relationships with customers. Prepare examples of how you've successfully handled customer enquiries or resolved disputes in the past. Highlight your ability to influence and persuade through excellent service – it’s key to impressing the interviewers.
✨Demonstrate Team Collaboration
You'll be working closely with internal teams, so be ready to discuss your experience in collaborative environments. Share specific instances where you supported a sales team or worked with others to achieve a common goal. This will show that you can thrive in a dynamic team setting.
✨Be Ready for Problem-Solving Scenarios
Expect questions that test your negotiation and problem-solving abilities. Think of situations where you had to manage invoice queries or pricing disputes. Prepare to explain your thought process and how you arrived at a solution, showcasing your conscientious and solution-oriented mindset.