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- Tasks: Schedule and organise engineers for maintenance tasks, ensuring smooth operations.
- Company: Join a leading service and maintenance organisation based in Wakefield.
- Benefits: Enjoy a supportive work environment with opportunities for team improvements.
- Why this job: Be the vital link between engineers and customers, making a real impact every day.
- Qualifications: Prior experience in scheduling or facilities management is preferred.
- Other info: Ideal for proactive individuals who thrive in a fast-paced service environment.
The predicted salary is between 30000 - 42000 £ per year.
Our client is a superb service and maintenance organisation based in Wakefield. We are exclusively supporting our client with their search to recruit a highly organised and proactive Scheduler to join the team.
As a Scheduler, you will play a crucial role in scheduling and organising engineers for planned and reactive maintenance:
- Schedule engineers for planned maintenance and reactive repairs.
- Act as the first point of contact for engineers, ensuring they have the correct job details and support.
- Maintain accurate and detailed job records via CRM systems.
- Ensure urgent job changes are communicated effectively to engineers and customers.
- Work closely with the Scheduling Manager to support team improvements and process efficiencies.
Prior experience in scheduling engineers, planning maintenance, or working in a service environment is required. You should be confident on the phone and proactive in dealing with engineers and customers. A background in Facilities Management would be advantageous.
Assets Data & Planning Officer employer: Lucy Walker Recruitment
Contact Detail:
Lucy Walker Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assets Data & Planning Officer
✨Tip Number 1
Familiarise yourself with common scheduling software and CRM systems, as these are crucial for the role. Being able to demonstrate your proficiency in these tools during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. As the first point of contact for engineers, being clear and confident in your communication will be key to ensuring smooth operations.
✨Tip Number 3
Research the company’s service and maintenance processes. Understanding their specific needs and challenges will allow you to tailor your responses in interviews and show that you’re genuinely interested in contributing to their success.
✨Tip Number 4
Network with professionals in the facilities management sector. Engaging with others in the field can provide insights into best practices and may even lead to referrals or recommendations for the position.
We think you need these skills to ace Assets Data & Planning Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in scheduling, planning maintenance, or working in a service environment. Use specific examples that demonstrate your organisational skills and proactive approach.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your background in Facilities Management if applicable, and explain how your skills align with the responsibilities of the Scheduler position.
Highlight Communication Skills: Since the role requires effective communication with engineers and customers, emphasise your confident phone skills and any experience you have in customer service or team collaboration.
Showcase CRM Experience: If you have experience using CRM systems, be sure to mention it. Detail how you've maintained accurate job records in previous roles, as this is crucial for the Scheduler position.
How to prepare for a job interview at Lucy Walker Recruitment
✨Show Your Organisational Skills
As a Scheduler, being organised is key. Prepare examples from your past experiences where you successfully managed schedules or coordinated tasks. This will demonstrate your ability to handle the responsibilities of the role.
✨Familiarise Yourself with CRM Systems
Since maintaining accurate job records via CRM systems is crucial, make sure you understand how these systems work. If possible, research the specific CRM software used by the company and be ready to discuss your experience with similar tools.
✨Communicate Effectively
You’ll be the first point of contact for engineers, so practice clear and concise communication. Think about how you can convey important information efficiently, especially in high-pressure situations. Role-playing common scenarios can help.
✨Highlight Your Proactive Approach
Being proactive is essential in this role. Prepare to share instances where you took initiative to solve problems or improve processes. This will show that you can contribute positively to the team and support improvements.
