At a Glance
- Tasks: Be the friendly face at the entrance, managing reception and client services.
- Company: Join a trusted professional services firm with a global presence in over 20 countries.
- Benefits: Work in a brand new facility with a gym, yoga studio, and rooftop terrace opening in 2025.
- Why this job: Enjoy a dynamic role in a vibrant environment while making a great first impression.
- Qualifications: Looking for proactive individuals with excellent communication skills and a passion for customer service.
- Other info: Perfect for high school and college students seeking flexible hours and valuable experience.
The predicted salary is between 24000 - 36000 £ per year.
Present in over 20 countries, our client are well established and trusted in their sector within professional services. They are moving their team to a brand new, start of the art facility in Leeds city centre and are seeking a Front of House Assistant to manage the entrance of the building. The fantastic space opens in 2025 and includes hot desks and meeting rooms, a bar area, a gym, a yoga studio, and a planned roof terrace. To ensure this space offers a premium experience, we are recruiting for a proactive and enthusiastic Front of House Assistant. The Role You will be the first point of contact for staff, clients, and visitors, ensuring a professional and welcoming environment. Your responsibilities will include reception management, client services, and building operations support. Front Desk Management: Welcome visitors, manage building access, and maintain a professional first impression. Meeting Room & Desk Coordination: Oversee booking systems for meeting rooms and hot desks, ensuring spaces are prepared for use. Client Services: Order and serve refreshments, including specialty coffees and drinks from the bar taps. Facilities Support: Provide basic IT assistance (e.g., AV equipment, Wi-Fi) and manage access cards for building facilities. Event Support: Assist with external client bookings and future …
Front of House Assistant/Client Services Support employer: Lucy Walker Recruitment Ltd
Contact Detail:
Lucy Walker Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant/Client Services Support
✨Tip Number 1
Familiarize yourself with the company culture and values. Since you'll be the first point of contact, understanding what the company stands for will help you create a welcoming atmosphere that aligns with their brand.
✨Tip Number 2
Brush up on your customer service skills. As a Front of House Assistant, you'll be interacting with clients and visitors regularly, so showcasing your ability to handle inquiries and provide excellent service is crucial.
✨Tip Number 3
Get comfortable with basic IT support. Since part of your role involves assisting with AV equipment and Wi-Fi, having a good grasp of these technologies will make you stand out as a proactive candidate.
✨Tip Number 4
Show enthusiasm for the new facility. Mentioning your excitement about the modern amenities and how you can contribute to creating a premium experience will demonstrate your commitment to the role.
We think you need these skills to ace Front of House Assistant/Client Services Support
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description. Understand the key responsibilities such as reception management, client services, and facilities support. Tailor your application to highlight relevant experiences.
Showcase Your Customer Service Skills: Since this role is client-facing, emphasize your customer service experience. Provide specific examples of how you've created a welcoming environment or handled client inquiries in previous positions.
Highlight Organizational Abilities: Mention your skills in managing bookings and coordinating spaces. Discuss any experience you have with scheduling or using booking systems, as this is crucial for meeting room and desk coordination.
Express Enthusiasm for the New Facility: Convey your excitement about the new facility opening in Leeds. Mention how you can contribute to creating a premium experience in this modern space, and why you are drawn to this opportunity.
How to prepare for a job interview at Lucy Walker Recruitment Ltd
✨Show Your Enthusiasm
As a Front of House Assistant, your energy and enthusiasm will set the tone for the entire environment. Make sure to express your excitement about the role and the new facility during the interview.
✨Demonstrate Professionalism
Since you'll be the first point of contact, it's crucial to showcase your professionalism. Dress appropriately, maintain good posture, and use polite language throughout the interview.
✨Highlight Your Client Service Skills
Prepare examples from your past experiences where you provided excellent client service. Discuss how you handled difficult situations or went above and beyond to ensure a positive experience for clients.
✨Familiarize Yourself with the Facilities
Research the new facility and its features. Being knowledgeable about the hot desks, meeting rooms, and amenities will show your genuine interest in the role and help you answer questions more effectively.