At a Glance
- Tasks: Be the face of a cutting-edge facility, creating memorable experiences for clients and visitors.
- Company: Join a prestigious professional services firm with a global presence.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Why this job: Shape the culture of a new workplace and make a real impact every day.
- Qualifications: 1-3 years in a client-facing role; hospitality experience is a plus.
- Other info: Exciting opportunity to collaborate on events and enhance client experiences.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Our client, a respected and established name in professional services with a presence in over 20 countries, is launching a brand new, state-of-the-art facility in the heart of Leeds. Dynamic and prestigious, this space is designed for collaboration, well-being, and premium client experiences.
We are seeking to recruit a proactive and personable Front of House Specialist to become the cornerstone of this superb environment. This is your chance to shape the culture of a cutting-edge workplace from the ground up.
The Role:
As the first point of contact, you will set the tone for excellence, creating a seamless and memorable experience for all staff, clients, and visitors. You will be more than a coordinator; you will be an ambassador for their brand and a central figure in the daily life of the building.
Key Responsibilities:
- Greet every guest with warmth and professionalism, managing building access and ensuring our reception is a beacon of hospitality.
- Take ownership of the booking systems for our meeting rooms and hot desks, ensuring every space is prepared, presented perfectly, and technology-ready.
- Showcase your hospitality skills by preparing and serving premium refreshments, from barista-style coffees to drinks from our bar taps.
- Provide first-line IT and AV support for meetings and events, and manage access cards for our premium facilities.
- Support the coordination of both internal and external client bookings, laying the groundwork for exciting future rooftop events.
- Collaborate closely with the Operations Director and Project Manager to ensure flawless service delivery across the facility.
The Person:
The ideal candidate will have 1-3 years of experience in a fast-paced, client-facing role. You are the person we're looking for if you:
- Thrive in a dynamic environment where no 2 days are the same.
- Possess exceptional communication skills and the natural ability to build rapport.
- Are highly organised, with a proactive mindset and an impeccable eye for detail.
- Carry yourself with a smart, professional appearance that embodies our ethos.
- Bring a positive, "can-do" attitude and a genuine desire to grow and make an impact.
- Experience in hospitality or events is a strong advantage, as you'll be at the heart of creating a five-star experience.
How to Apply:
Our client is recruiting now, so please do not delay. If this role sounds ideal for your next move, send us your CV or contact us immediately.
We cannot reply to every individual application, however if your experience fits the above criteria, we will make immediate contact.
Front of House employer: Lucy Walker Recruitment Ltd
Contact Detail:
Lucy Walker Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House
✨Tip Number 1
Get to know the company culture before your interview. Research their values and mission, and think about how you can embody those in your role as Front of House. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice your greeting and introduction! As the first point of contact, your warm welcome sets the tone. Role-play with a friend or in front of a mirror to nail that confident, friendly vibe.
✨Tip Number 3
Prepare for common interview questions related to hospitality and client interaction. Think of specific examples from your past experiences where you showcased your organisational skills and ability to handle dynamic situations.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can make a lasting impression. And remember, apply through our website for the best chance at landing that Front of House position!
We think you need these skills to ace Front of House
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and enthusiasm into your CV and cover letter. Remember, you're applying for a role where first impressions matter!
Tailor Your Application: Make sure to tailor your CV and cover letter to highlight your relevant experience in client-facing roles. We’re looking for someone who thrives in dynamic environments, so showcase any examples that demonstrate your adaptability and proactive mindset.
Highlight Your Skills: Don’t forget to emphasise your communication and organisational skills! These are key for the Front of House role. Use specific examples from your past experiences to illustrate how you've successfully managed similar responsibilities.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. So, get your application in and let’s make some magic happen!
How to prepare for a job interview at Lucy Walker Recruitment Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, mission, and recent projects. Understanding their ethos will help you align your answers with what they’re looking for, showing that you’re genuinely interested in being part of their team.
✨Showcase Your Hospitality Skills
Since this role is all about creating a welcoming environment, be prepared to discuss your previous experiences in hospitality or client-facing roles. Share specific examples of how you’ve gone above and beyond to ensure a great experience for guests or clients.
✨Demonstrate Your Organisational Skills
As a Front of House Specialist, organisation is key. Be ready to talk about how you manage multiple tasks, such as booking systems and event coordination. Use real-life scenarios to illustrate your proactive mindset and attention to detail.
✨Dress to Impress
First impressions matter, especially in a client-facing role. Make sure you dress smartly and professionally for your interview. This not only reflects your understanding of the company culture but also shows that you take the opportunity seriously.