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- Tasks: Manage customer accounts, ensure timely payments, and build strong relationships.
- Company: Leading client in machinery and agriculture with a focus on financial stability.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Fast-paced office environment with a focus on teamwork and collaboration.
- Why this job: Play a key role in the company's success while developing your financial skills.
- Qualifications: 3+ years in credit control, strong IT skills, and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Due to continued business growth and an expanding customer base, we are seeking an experienced Credit Controller to join one of our leading clients who specialise within machinery and agriculture. This is an exciting opportunity to play a pivotal role in supporting the company's financial stability and ongoing success. As the business continues to grow, so does the volume and complexity of customer accounts. This role has been created to strengthen the credit control function, ensuring that cash flow remains healthy while maintaining excellent relationships with customers.
You will take ownership of a portfolio of accounts, working proactively to manage debt, resolve queries, and ensure timely payments. This is a role that requires a balance of strong financial discipline and excellent relationship management skills, as you will be liaising with both internal teams and external customers on a daily basis.
Key Responsibilities- Open new customer accounts and manage the day-to-day administration of your allocated customer base
- Build and maintain professional relationships with customers and internal stakeholders at all levels
- Proactively contact customers via phone, email, and written correspondence to secure payment of due and overdue debts
- Coordinate and monitor incoming payments to support cash collection targets and reduce aged debt
- Negotiate and manage repayment plans where required
- Escalate problematic accounts to the Credit Control Manager, including referrals to third-party collection agencies
- Manage customer credit limits in line with company policy and elevate where necessary
- Ensure compliance with internal processes, including account reconciliation and payment tracking
- Prioritise workload effectively in a fast-paced and evolving environment
- Support the wider team with additional duties as required
- Minimum of 3 years' experience in a credit control or cash collection role, ideally within a sales-driven environment
- Strong IT skills, particularly in Microsoft Excel, and experience with finance systems (IBCOS or similar)
- Excellent telephone manner with confidence in handling sensitive conversations
- Strong interpersonal skills with the ability to build rapport and influence outcomes
- Highly organised with a proactive and positive approach
- Due to location, you will need to drive; this is an office-based role.
Credit Controller employer: Lucy Walker Recruitment Ltd
Contact Detail:
Lucy Walker Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you can showcase your experience with managing customer accounts and resolving payment issues.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and skills. Check out our website for roles that fit your expertise in credit control and agriculture machinery!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great way to reinforce your relationship-building skills.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control and cash collection, especially if you've worked in a sales-driven environment. We want to see how your skills match what we're looking for!
Showcase Your Skills: Don’t forget to showcase your strong IT skills, particularly with Microsoft Excel. If you’ve used finance systems like IBCOS, mention that too! We love seeing candidates who can hit the ground running.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Talk about your ability to build relationships and manage accounts effectively. We want to know what makes you tick!
Apply Through Our Website: Finally, make sure to apply through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Lucy Walker Recruitment Ltd
✨Know Your Numbers
Brush up on your financial knowledge, especially around credit control metrics. Be ready to discuss how you've managed debt and improved cash flow in previous roles. This shows you understand the importance of financial stability.
✨Showcase Your Relationship Skills
Prepare examples of how you've built and maintained relationships with customers and internal teams. Highlight your communication style and how it has helped resolve issues or secure payments. This is key for a Credit Controller role.
✨Be Proactive in Problem-Solving
Think of specific instances where you took the initiative to resolve overdue debts or improve processes. Discussing your proactive approach will demonstrate your ability to manage accounts effectively and keep cash flow healthy.
✨Familiarise Yourself with Tools
If you have experience with finance systems like IBCOS, make sure to mention it. If not, do a bit of research on common tools used in credit control. Being tech-savvy can set you apart and show you're ready to hit the ground running.