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- Tasks: Manage customer enquiries, prepare competitive quotes, and support business growth.
- Company: Join a dynamic freight agency with a focus on collaboration and customer service.
- Benefits: Gain valuable experience in a fast-paced environment with opportunities for growth.
- Other info: Exciting role with potential for career advancement in the logistics industry.
- Why this job: Be a key player in driving company success while building strong customer relationships.
- Qualifications: Strong networking skills and the ability to understand customer needs.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a proactive and commercially driven individual to join a dynamic freight agency team. This is a key role that contributes directly to company profitability through handling customer enquiries, preparing competitive quotations, and supporting business growth. The successful candidate will play an integral part in developing strong customer relationships, working collaboratively with internal teams, and delivering excellent service standards.
You will be preparing client quotations, supporting the external sales team, working with contracted rates and creating the relevant documentation.
Key Responsibilities- Manage customer enquiries via telephone and email
- Calculate and communicate rates to customers and the external sales team
- Prepare and issue quotations in a timely manner
- Handle invoice queries and pricing disputes
- Work with and interpret rate sheets
- Build and maintain strong relationships with customers and shipping partners
- Price bookings and manage the pricing inbox effectively
- Strong networking and research skills to remain competitive within the market
- Ability to influence and persuade customers through service quality and value
- Skilled in understanding and interpreting customer needs
- Willingness to undertake additional duties as required within role
Commercial Coordinator employer: Lucy Walker Recruitment Ltd
Contact Detail:
Lucy Walker Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the freight industry on LinkedIn or at local events. Building connections can lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain how your skills can help them boost their profitability and customer relationships. Make it personal and relevant!
✨Tip Number 3
Show off your research skills! Before interviews, dig deep into the company’s background, their competitors, and current market trends. This will help you tailor your answers and demonstrate your commercial awareness.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for proactive individuals who can contribute to our team. Plus, it shows you’re genuinely interested in joining us!
We think you need these skills to ace Commercial Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Commercial Coordinator role. Highlight your customer service experience and any relevant achievements that showcase your ability to handle enquiries and prepare quotations.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your proactive approach and how you can contribute to our company’s profitability through excellent service and strong customer relationships.
Showcase Your Communication Skills: Since this role involves managing customer enquiries, make sure to demonstrate your communication skills in your application. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our dynamic team!
How to prepare for a job interview at Lucy Walker Recruitment Ltd
✨Know Your Numbers
As a Commercial Coordinator, you'll be dealing with rates and quotations all the time. Brush up on your numerical skills and be ready to discuss how you calculate pricing or handle invoice queries. Being confident with numbers will show that you're proactive and commercially driven.
✨Showcase Your Customer Relationship Skills
This role is all about building strong relationships. Prepare examples of how you've successfully managed customer enquiries in the past. Think about times when you influenced a customer’s decision through excellent service – this will highlight your ability to connect and communicate effectively.
✨Familiarise Yourself with Rate Sheets
Understanding and interpreting rate sheets is crucial for this position. Before the interview, take some time to review what a typical rate sheet looks like and be prepared to discuss how you would use it to prepare competitive quotations. This shows that you’re ready to hit the ground running.
✨Collaborative Mindset
Since the role involves working closely with internal teams, think about how you can demonstrate your collaborative skills. Be ready to share experiences where you’ve worked as part of a team to achieve a common goal, especially in a fast-paced environment like a freight agency.