Customer Service representative in Harrogate

We are recruiting for a proactive and driven Sales Executive for one of our leading parts and services clients based in North Yorkshire. This is a fantastic opportunity for someone with around 1-2 years' sales experience who enjoys building relationships, developing new business and identifying opportunities to increase sales.
Working closely with customers and the Service Department, you will play an important role in growing aftermarket sales across parts, servicing and repairs. You will manage existing customer relationships while also proactively identifying new opportunities and developing new accounts.
The Role
Build and maintain strong relationships with existing and new customers through regular communication, visits and excellent customer service.
Proactively identify sales opportunities and develop new customer relationships.
Meet sales targets and identify ways to grow revenue from existing customers.
Promote a range of aftermarket products and services, including maintenance plans, warranties, service agreements, inspections and repairs.
Work closely with the Service Department to understand customer requirements and ensure queries and issues are resolved quickly.
Carry out visual machine inspections and support Expert Check activities with customers and the Service Department.
Understand customers' equipment and requirements and recommend appropriate parts, attachments, accessories and upgrade options.
Review customer purchasing activity and CRM information to identify further opportunities.
Proactively research the market and identify opportunities to win new business, including competitor accounts.
Support sales campaigns, promotions and marketing activity, providing feedback on customer response and opportunities.
Keep up to date with products, services and industry developments to provide customers with knowledgeable and valuable advice.
Skills & Knowledge:
Around 1-2 years' experience in a sales,