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- Tasks: Join our team to support sales with digital solutions in the electricity industry.
- Company: Lucy Electric is a global leader in intelligent power distribution solutions.
- Benefits: Enjoy hybrid working options and a supportive team environment.
- Other info: Quick and easy application process – apply today!
- Why this job: Great opportunity to learn, grow, and make an impact in a dynamic field.
- Qualifications: Technical background in automation or switchgear; strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an enthusiastic Digital Solutions Engineer to join our close-knit team at Lucy Electric. This is a great development opportunity for a motivated self-starter to learn all about Lucy Products and how they are used in the electricity industry; you will be responsible for advising our sales teams and customer base on the optimum use of our digital solutions products.
Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications.
You will work as part of a wider Applications & Technical Support team working closely with Applications Managers, contract design engineers, technical support engineers, contract engineers and technical authors. The role will be Thame office based but in conjunction with the company’s hybrid working policies. This role reports to the Head of Applications & Technical Support.
Key Accountabilities:
- Provide technical support to the BDM, Sales Managers and teams.
- Give demonstrations to both new and existing customers.
- Provide technical support data for the contracts and sales & marketing teams and help negotiate technical issues at customer level.
- Coordinate the development of projects from pre-sales through to implementation.
- Train Lucy associates in existing and new Digital Solutions technology and relevance to distribution network systems.
- Assist in identifying new products and services for development and integrate these into the Lucy service offering.
- Develop new customers and markets in conjunction with BDM.
- Manage technical interfaces in contracts and automation engineering functions.
- Work to ISO 9001 quality standards.
- Ability to thrive in a high pressure and developing environment.
- The ability to continuously improve standards & quality of the department.
- Adherence to all Company Health & Safety Policies, Procedures and Safe Working Practices.
- To undertake any other duties and responsibilities as required / instructed in order to maintain and / or improve the efficiency, quality and service of the department.
Qualifications, Knowledge, and Experience:
- Ability to relate digital solutions technology to customers distribution switchgear control needs.
- Ability to formulate and present commercial and technical quotations.
- Technical expertise in Lucy Digital Solutions and competitor technology and product offering.
- Excellent attention to detail.
- Ability to prioritise and work to deadlines.
- Good communication and presentation skills.
- Technical background in automation, switchgear or protection systems.
- RTU and Automation design experience.
- Good working knowledge of primary and secondary switchgear.
- Able to work both independently and within a team.
- Have a customer centred focus.
- Good interpersonal skills with a pleasant and can-do attitude.
- Highly organised.
- Must have a positive and confident approach to tasks.
- Good problem-solving skills.
- An ability to think logically and practically.
Does this sound interesting? We would love to hear from you. Our application process is quick and easy. Apply today!
Digital Solutions Application Engineer employer: Lucy Group
Contact Detail:
Lucy Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Solutions Application Engineer
✨Tip Number 1
Familiarise yourself with Lucy Electric's products and services. Understanding their digital solutions and how they integrate with electricity distribution will give you an edge during interviews, as you'll be able to speak knowledgeably about their offerings.
✨Tip Number 2
Network with current employees or industry professionals who have experience in digital solutions and switchgear. Engaging in conversations can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to demonstrate your technical expertise in automation and switchgear during the interview. Be ready to discuss specific projects or experiences where you've successfully applied your skills, as this will showcase your capability to handle the role effectively.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of challenges you've faced in previous roles and how you overcame them. This will highlight your ability to thrive in a high-pressure environment, which is crucial for the Digital Solutions Application Engineer position.
We think you need these skills to ace Digital Solutions Application Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Digital Solutions Application Engineer position. Tailor your application to highlight how your skills and experiences align with the key accountabilities listed in the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise any technical expertise you have in digital solutions, automation, or switchgear systems. Provide specific examples of past projects or roles where you demonstrated these skills, especially those that relate to customer interaction and technical support.
Showcase Communication Skills: Since the role involves advising sales teams and customers, it's crucial to demonstrate your communication and presentation skills. Use your application to illustrate how you've effectively communicated complex technical information to non-technical audiences in the past.
Tailor Your Cover Letter: Craft a personalised cover letter that not only expresses your enthusiasm for the role but also addresses how you can contribute to Lucy Electric's goals. Mention your understanding of their products and how you can help improve customer satisfaction and technical support.
How to prepare for a job interview at Lucy Group
✨Understand the Product Range
Before your interview, make sure you have a solid understanding of Lucy Electric's digital solutions and how they relate to the electricity industry. Familiarise yourself with their products, especially those related to medium and low-voltage switchgear, as this will show your enthusiasm and preparedness.
✨Demonstrate Technical Knowledge
Be ready to discuss your technical expertise in automation, switchgear, and protection systems. Prepare examples of how you've applied this knowledge in previous roles, particularly in relation to customer needs and technical support.
✨Showcase Communication Skills
Since the role involves advising sales teams and customers, highlight your communication and presentation skills. Practice explaining complex technical concepts in simple terms, as this will be crucial when demonstrating products or training others.
✨Emphasise Problem-Solving Abilities
Prepare to discuss specific instances where you've successfully solved problems in high-pressure situations. This will demonstrate your ability to thrive in a developing environment and your commitment to continuous improvement.