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For Companies At a Glance
- Tasks: Provide top-notch IT support and troubleshoot hardware and software issues.
- Company: Fast-growing engineering firm in the UK with a dynamic team.
- Benefits: Flexible hours, including a half-day on Fridays, and a supportive work environment.
- Why this job: Join a team focused on enhancing user experiences and developing your IT skills.
- Qualifications: Experience with SCCM or Intune and strong troubleshooting abilities.
- Other info: Great opportunity for career growth in a collaborative setting.
The predicted salary is between 30000 - 42000 £ per year.
A fast-growing engineering firm in the United Kingdom is looking for an IT End User Support Specialist. In this role, you will provide high-quality IT support, assisting colleagues with hardware, software, and device issues.
Responsibilities include:
- Troubleshooting
- Setup
- Maintenance of IT systems
The ideal candidate has experience with SCCM or Intune, strong troubleshooting skills, and a good understanding of networks and various hardware. Join a dynamic team dedicated to improving user experiences.
IT End User Support Specialist — 37h/wk, Friday Half-Day in Thame employer: Lucy Group Ltd
Contact Detail:
Lucy Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT End User Support Specialist — 37h/wk, Friday Half-Day in Thame
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field and let them know you're on the hunt for an End User Support Specialist role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your troubleshooting skills. Be ready to discuss specific scenarios where you've solved hardware or software issues. We want to see how you think on your feet!
✨Tip Number 3
Showcase your experience with tools like SCCM or Intune during interviews. If you've got hands-on experience, share examples of how you've used these tools to improve user experiences. It’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals to join our dynamic team. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace IT End User Support Specialist — 37h/wk, Friday Half-Day in Thame
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SCCM or Intune, as well as your troubleshooting skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can improve user experiences. We love seeing enthusiasm, so let your personality come through!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We’re looking for candidates who can think on their feet and provide effective solutions, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Lucy Group Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of SCCM and Intune, as well as any other relevant software and hardware. Be prepared to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to demonstrate your strong troubleshooting skills. You might be asked to solve a hypothetical IT issue on the spot, so think through your approach and explain your reasoning clearly.
✨Understand the Company Culture
Research the engineering firm and its values. Understanding their commitment to improving user experiences will help you align your answers with what they’re looking for. Show enthusiasm for being part of a dynamic team!
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about their current IT challenges or how they measure success in this position.
