Head of Sales - Energy Services in England

The role holder is accountable for the leadership and performance of the Energy Services Sales Team, owning the delivery of the sales budget and actively driving business expansion. They will create and execute a sector strategy designed to generate profitable growth and establish Lucy Electric Energy Services as the partner of choice across the sector.

Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications.

This role operates within Lucy Electric Energy Services and is central to the growth and performance of the business. The role holder is responsible for providing strong leadership to the Energy Services Sales Team, ensuring clarity of direction, high standards of execution, and a culture focused on customer value and commercial performance. Operating in a competitive and fast-moving market, the postholder is accountable for delivering the sector's sales budget and driving sustainable business expansion through effective market engagement and strategic planning.

Working closely with internal stakeholders, including Operations, Engineering, Commercial, and Senior Leadership, the role holder will develop and implement a sector strategy that supports profitable growth, increases market share, and strengthens the company's position as the partner of choice. Success in the role requires a blend of commercial acumen, sector insight, strong relationship-building skills, and the ability to influence decision-making across both customers and internal teams.

The role will be field/home based with regular visits to Lucy Electric offices and customers within the UK & Ireland. Travel to overseas locations will occasionally be required. The Employee's home base must be located on the UK/Ireland mainland.

Key Accountabilities

• Provide clear direction and leadership to the Energy Services Sales Team, ensuring strong execution of sales plans and delivery of profitable growth across UK Industrial and utility customers.
• Own the sales budget, forecasting, and pipeline governance, ensuring accurate visibility of opportunities across service contracts, maintenance programmes, HV/LV engineering services, retrofits, upgrades, and asset lifecycle offerings.
• Develop and implement a sector-specific commercial strategy that grows market share in energy infrastructure services, aligns with operational capability, and positions the business as the preferred partner for electrical network services.
• Build trusted relationships with key customers, including industrial clients, distribution network operators, EPCs, and energy-intensive businesses, ensuring long-term customer retention and recurring service revenue.
• Oversee the preparation and approval of proposals, tenders, pricing, and commercial agreements, ensuring technical accuracy, profitability, and compliance with internal governance.
• Work closely with Operations, Engineering, Commercial, and Project Delivery teams to ensure proposals reflect deliverable solutions and that customer commitments are fully supported.
• Monitor developments in energy transition, industrial electrification, grid resilience, and emerging service needs, translating insights into actionable sales plans and new service offerings.
• Drive the expansion of service contracts, planned maintenance frameworks, condition assessments, asset lifecycle support, and modernisation programmes to create sustainable, recurring revenue streams.
• Lead, coach, and develop the sales team, ensuring strong technical understanding of HV/LV services, effective customer engagement, and a high-performance culture. Set clear sales targets for the team and take responsibility for ensuring these targets are achieved.
• Enhance sales tools, systems usage, reporting standards, and forecasting accuracy to support data-driven decision-making and operational alignment.

Knowledge, and Experience (Minimum)

• Proven leadership experience in a senior sales or commercial role within the Energy Services, Electrical Engineering, Utilities, or Industrial Services sector.
• Strong track record of delivering sales growth, meeting revenue and margin targets, and managing large, complex sales pipelines.
• Experience selling technical or engineering-led services, such as HV/LV maintenance, retrofits, upgrades, modernisation programmes, or asset lifecycle solutions.
• Demonstrated success in building long-term customer relationships with industrial clients, DNOs, EPCs, or energy‑intensive sectors.
• Experience leading and developing a high-performing sales team, including performance management, coaching, and capability building.
• Proven ability to develop and execute sector growth strategies, including market positioning and value proposition development.
• Strong commercial acumen, including pricing models, bid management, negotiation, and governance of complex service contracts.
• Cross‑functional experience, working collaboratively with Operations, Engineering, Project Delivery, Finance, and Marketing to create deliverable customer solutions.
• Understanding of the UK energy sector, including regulatory drivers, energy transition trends, industrial electrification, and grid resilience challenges.
• CRM and sales process governance experience, ensuring pipeline accuracy, forecasting discipline, and use of data to inform decisions.

Behavioural Competencies

• Ability to inspire, coach, and develop a team to achieve high performance.
• Strong understanding of profitability, pricing, margins, and cost drivers in service-based businesses.
• Ability to understand and communicate HV/LV engineering services, asset management concepts, and network operation principles.
• Skilled at understanding customer needs and shaping service offerings that add value.
• Able to set clear direction, evaluate market opportunities, and build long-term business plans.
• Comfortable managing complex negotiations with senior stakeholders.
• Able to interpret data, spot trends, and make sound commercial decisions.
• Clear, persuasive communicator with the ability to engage customers, senior leaders, and internal teams.
• Focused on outcomes, with strong ownership and accountability for performance.
• Able to navigate a fast-paced, technical, and evolving market environment.

Qualifications (Essential)

• Degree in Business, Engineering, Energy, or a related field.
• Evidence of continuous professional development in sales leadership or commercial management.